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  1. DID setup to receive inbound calls CallCentric Provider

    Hello, I have a question, if you can help me, please. How can I set up an IVR with office hours from 9 AM to 6 PM? I can't find the options you mentioned above to assign office hours and assign DID. The thing is, I don't understand how to make an inbound rule in v20. Like, how can I route the...