Search results

  1. Solved BLF Indicator to show when an extension is in use

    Hi.. I am wondering if there is a way to have a desk phone indicate if another extension is in use? (red = in use, green = available). I know this is available in the Windows Client and Web Client, but not sure about desk phones. Thanks for your help! (Fanvil X5S)
  2. Delete firmware file

    Thanks for Everyone help.. mainly JohnS_3CX - I was able to successfully downgrade the firmware to the previous (non beta version v1.0.1.89) and our phone are now stabilized. In our environment we need to use wireless as cabling would be quite costly, but I will test my findings to see if the...
  3. Delete firmware file

    Ok.. I have successfully connected to the instance in Google Cloud.. however when I try to delete the file it says Permission Denied. Can you help me past this hurdle? Is it because I haven't stopped the 3cx services? Thanks again. - Bill
  4. Delete firmware file

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  5. Delete firmware file

    Thank you again.. you've been a tremendous help!
  6. Delete firmware file

    One Last thing.. I'm quite new at the Google Cloud Platform and I've looked at "many" articles on just how to access your files, but I cannot figure it out. Is there an article that gives step by step information on this? It seems that my 3cx install is located on a persistent disk and I...
  7. Delete firmware file

    Thank you VERY Much!! I will be looking into this and have been battling this "Defective" Firmware update for GXP1760W (1.0.1.98) that has been horrendous to say the least.
  8. Delete firmware file

    Hi.. can anyone tell me if there is a way to delete a downloaded firmware file from the 3cx repository (not sure where it is.. Google Cloud hosting)? I have 80+ phones that received a defective firmware update and when I manually downgrade the firmware and set the phone to not check for...
  9. Grandstream Firmware Update no going well

    Hi.. First, I am wondering why a "Beta" firmware update was listed in our Management Console (a customers) stating that the previous firmware was no longer supported when the new firmware was a BETA version and not the final version? After we installed this BETA version our phones have been...
  10. 3CX NFR Keys Upgrade

    Thank you for your reply! - Bill
  11. 3CX NFR Keys Upgrade

    Hi.. I have 2 3CX NFR Keys (Pro & Enterprise), both are version 15.5 and I was wondering if I can upgrade these to version 16 (current version)? I would like to replace a key in an existing internal Pro installation I have, but it is already on version 16. - Thank you. - Bill
  12. Grandstream HT801 show unregistered every couple of days.

    Hi.. I have the Grandstream HT801 installed and working, but every couple of days I have to power cycle the device for it to stay "registered" in the 3CX Console and no faxing can be done. Is there anyway to determine what is causing this behavior?
  13. Members of Ring Group not seeing additional calls inbound

    So.. what I've done to remedy this is: I have reduced the ring group to the operator extension and set to goto call Q (if no answer). The call Q only has one member which is the operator extension. I have an announcement that plays when callers get into the Q, and when the current operator...
  14. Members of Ring Group not seeing additional calls inbound

    Thank you for your reply.. I will keep working on this. - Bill
  15. Solved 3CX Cloud Server

    Hi John.. I have moved my install to Google Cloud Platform.. what information do you need from me to delete the previous instance? Thanks - Bill
  16. Solved SBC not updating via Mgmt Console update button

    Thank you for your reply! - Bill (I will wait on the final release)
  17. Solved SBC not updating via Mgmt Console update button

    Hi.. I am seeing and available update of our SBC's, but when I attempt to update them through the management console it doesn't do anything. Both of my SBC are Raspian. Any help is appreciated. These SBC's were installed about 6 weeks ago with the latest version at that time. (see attached...
  18. Solved 3CX Cloud Server

    OK.. So, how can I manage this and move it to Google Cloud Platform? Thanks for any help. - Bill
  19. Solved 3CX Cloud Server

    I do not have those settings for some reason.
  20. Solved 3CX Cloud Server

    That is what I thought, but in the partner portal it says that the expiration date is June 24, 2020. How can I find this out (if it is a trial) - currently they are using 3cx Standard Version