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  1. Where's cold recording tab?

    So here's what I've done. I've gone into the like admin gear icon, then there was users, I clicked on that tab, then I've gone into the users that I've got, me myself, then I clicked on options, and there were cold recordings. And here we've got options like show call recordings, which wasn't...
  2. Where's cold recording tab?

    Bruh, I wacthed a video on YT and there was a tutorial on how to do this, like I should go to gear icon(Admin) and there'd be recordings tab but she said that I gotta have to have the right to do so, and it seems i don't, cuz I don't see that tab, so the question is how can I acquire that right?
  3. Where's cold recording tab?

    Good evening to everyone! Does anyone know where call recoding tab is? I wanted to check out the calls I've recorded and download them or delete them if I wanted to. If someone knows, please write a step by step process on how to get there
  4. How to Automatically Select Outbound Caller ID Based on Called Area Code (Multiple State Numbers)

    Thanks everyone for your help, here's what we did with Chat Gpt and ppl's guidances to make this work(adding it here maybe someone would have the same wish to call other states): How to set up 3CX outbound rules to automatically use state-specific numbers Go to 3CX Management Console → Outbound...
  5. How to Automatically Select Outbound Caller ID Based on Called Area Code (Multiple State Numbers)

    Thanks everyone for your help, here's what we did with Chat Gpt and ppl's guidances to make this work(adding it here maybe someone would have the same wish to call other states): How to set up 3CX outbound rules to automatically use state-specific numbers Go to 3CX Management Console → Outbound...
  6. How to Automatically Select Outbound Caller ID Based on Called Area Code (Multiple State Numbers)

    Thanks everyone for your help, here's what we did with Chat Gpt and ppl's guidances to make this work(adding it here maybe someone would have the same wish to call other states): How to set up 3CX outbound rules to automatically use state-specific numbers Go to 3CX Management Console → Outbound...
  7. How to Automatically Select Outbound Caller ID Based on Called Area Code (Multiple State Numbers)

    Thanks everyone for your help, here's what we did with Chat Gpt and ppl's guidances to make this work(adding it here maybe someone would have the same wish to call other states): How to set up 3CX outbound rules to automatically use state-specific numbers Go to 3CX Management Console → Outbound...
  8. How to Automatically Select Outbound Caller ID Based on Called Area Code (Multiple State Numbers)

    Hi everyone! Hope y'all doing great! I need help understanding whether this setup is possible in 3CX, and if yes, how to configure it properly. I have multiple DID numbers purchased from different U.S. states (for example: CA, TX, NY, FL, NJ, etc.). I want 3CX to automatically choose the...
  9. Issue with SIP Call Routing – Help Needed

    I switched back to port 5060 as you recommended. I am trying to call a US number to verify that it’s working, and the United States is already enabled in Twilio Voice Geographic Permissions. After making these changes, I realized that the 3CX trunk’s Active Configuration was showing as dash...
  10. Issue with SIP Call Routing – Help Needed

    Here's what I've got:
  11. Issue with SIP Call Routing – Help Needed

    I removed it and it was the same thing: "3CX cannot reach the number you called. The number may be incorrect or temporarily unavailable". I'd really appreciate it if you could help me out with that sir
  12. Issue with SIP Call Routing – Help Needed

    Here's what I got in Voice and chat:
  13. Issue with SIP Call Routing – Help Needed

    All numbers are dialed in +E164 format (e.g., ‪+17862244114‬). My main Twilio number/DIDs are also in +E164 format (e.g., ‪+19547373937‬).
  14. Issue with SIP Call Routing – Help Needed

    This is a live Pay as you go Twilio account, not a trial account. Billing is active and funds are available
  15. Issue with SIP Call Routing – Help Needed

    Hey to everyone! I’m experiencing an issue with my 3CX SIP trunk connected to Twilio: When using the default port 5060, I receive an error stating that the number is not available, not registered, or there are no routes available. When switching to port 5061 (TLS), the call rings endlessly but...