Search results

  1. 3cx customer Portal change email address not workin

    I have logged into our 3cx Customer portal and I need to change the email address but we are not receiving the confirmation email check spam check our smtp server and the email is not arriving
  2. Solved App not ringing on IOS or ANdroid

    I found the issue in the dashboard i saw red on the services turns out the service below was stopped - no idea why restarted it and all started working 3CX PhoneSystem 01 System Server
  3. Solved App not ringing on IOS or ANdroid

    We have v20 of 3cx and suddenly none of our phone apps are ringing, also under the recent's tab is not showing any of the recent calls. we can make calls using our Phone apps just not recieve any as it does not This is happening across devices and OS's ie Android and IOS
  4. Change WAN IP Address

    so just to confirm we migrate the servers make sure the firewall rules are in place and then 6 hours the DNS will update, if there is a problem how can I access servers without the FQDN not working ie from the internal network - note all these servers have private IP and use NAT done by our firewall
  5. Change WAN IP Address

    We are moving all our self hosted servers from one Datacenter to another, they all have their own WAN IP address which will change on moving, What is the best way to move the servers so that the FQDN resolves to the right IP There are about 8 standard v 18.0 servers and 1 on the latest ver
  6. Solved Self Hosted PBX fails firewall check working Fine - Sonicwall

    I found the issue the new version of Sonicwall does not have this: instead it has to be like this:
  7. Solved Self Hosted PBX fails firewall check working Fine - Sonicwall

    We are having an issue with our 3CX self hosted Voip server in that we have noticed that the Firewall check is no longer successful even though for past 2 years its has been fine, the only thing that seems to have changed is that the 3cx Systems has upgraded over this period its now on version...
  8. 3cx ver 16 answering calls issue

    This is nothing like the issue we are having - the call comes into a ringgroup - when anyone answers it through the windows app/ yealink phone/ phone app, all phones stop ringing and the call is not answered and all phones start ringing again, sometime it can take 8 presses of answer before we...
  9. 3cx ver 16 answering calls issue

    Anyone .....
  10. 3cx ver 16 answering calls issue

    Hi We have an issue where we get calls coming into our sip phones or the 3cx app on ,mobiles and when you press answer it looks like we have answered but then it starts ringing again and sometimes it can take about 5 or 6 presses of answer before the call gets answered, this does not happen on...