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  1. License transfer from v18 to v20

    Thanks Charles, can you please clarify what you mean by "the provided form"?
  2. License transfer from v18 to v20

    I have v18 3CX PRO 4 SC which will expire June 2026, it is hosted on AWS I have installed v20 Lightsail but it is 3CX PRO 8 SC and the trial will expire Sep 29 I have finished with v20 setup and it is now live. No option to downgrade to 4 SC, if I just replace the license key will it be...
  3. Yealink T54W Firmware error although it's upm to date

    Unfortunately I already did and I do need the routing. The upgrade went smoothly and for the time being the phone is working
  4. Yealink T54W Firmware error although it's upm to date

    Thanks, no the phone is working perfectly, I'll upgrade it this weekend To be honest it is a bit confusing, from the console it says it should be upgraded and the link takes me to the 3CX Yealink T5 Series where the firmware is 96.86.0.74
  5. Yealink T54W Firmware error although it's upm to date

    For the last couple of weeks I noticed Firmware error the phone working just fine. I though a 3CX upgrade might fix it, but even after the last upgrade the error is still there (Version 18.0 (Build 935)) Please advise
  6. Ip Blacklisted while registering Yealink T54W

    Thanks for the first class support
  7. Ip Blacklisted while registering Yealink T54W

    OK Tnx. Firmware not upgrading. Will contact Yealink support. There are newer firmwares on their site. Can we upgrade to those or should we stick to the one 3CX suggests?
  8. Ip Blacklisted while registering Yealink T54W

    Thanks,highly appreciated, we will do that, what about our IP?
  9. Ip Blacklisted while registering Yealink T54W

    The firmware is 96.84.0.125
  10. Ip Blacklisted while registering Yealink T54W

    I did it through the webclient portal and setup as a router phone everything worked as it should but ophone did not registered. After that it lock me out of the webclient portal
  11. Ip Blacklisted while registering Yealink T54W

    While trying to login in webclient, it says our IP is blocked, we can access portal.3cx.com/customer/systems but not 1218.3cx.cloud/webclient
  12. Ip Blacklisted while registering Yealink T54W

    Can you guys help? we are using a Startup plus hosted solution. No dashboard to whitelist our ip