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  1. Disable Re-Invite on SIP Generic IP Phone

    Unfortunately, PBX delivers audio didn't the trick...

  2. Disable Re-Invite on SIP Generic IP Phone

    Thanks for suggestion, already checking with phone software specialist.

  3. Disable Re-Invite on SIP Generic IP Phone

    Hello, we configured a generic IP Phone to allow an external supplier to receive calls from one of our phone numbers. So far so good, all worked flawlessy. Now I'm trying to deliver them a call from an IVR but it ended up in fail. Looking at packet capture, the main difference is that a call...

  4. Encrypted audio flow / SRTP

    Hello, I'd like some kind of confirmation. Is Audio flow encrypted when using 3CX app? I remember in past (=previous version) I was able to decode audio in wireshark and I had to enable SRTP to ensure audio flow is encrypted. I tried in v.20 but now seems different. Is there anything official...

  5. Copy user inconsistent behaviour

    Hello, when I copy an user and select to copy also the OPTIONS, some values are not copied: - MS365 sync options - Google sync options - SRTP Mode - Send email notification on missed call Also MFA setting is not copied to new user Is it a bug or should work in this way? Thanks

  6. New feature request: column ordering

    Hello, In V20 tables don't allow ordering. Just for example: - users list default order is by "directory number" - departments ordering seems based on alphabetical order but dropdown ordering for deparment seems based on "creation time" (last department created at bottom of the list), so this is...

  7. Last logon report

    Thank you SnakeRiverWebDevelopment, it was hard to find the audit log but I finally managed it to work. Have a nice day

  8. Last logon report

    Hello, most of our users use the 3CX app.I'd like to see a report about last logon on 3CX, just to understand if some extensions are still in use. Shoud I deploy some kind of syslogging to achieve this? Thanks

  9. V20 queue with forward to "my mobile"

    Ok, now seems to work. Just to recap: 1) A call enter in queue 2) Queue checks for logged in agents being also in available status (or other states?) To "force" an extension to be available even if no app/browser is logged, need to flag "ring also my mobile" Am I correct?

  10. V20 queue with forward to "my mobile"

    Just a little note on this. During tests I do not have any app or physical phone logged in 3cx. Basically, I'm "unregistered". I've the impression it works if extension is in "registered" status on 3cx

  11. V20 queue with forward to "my mobile"

    Hello and thanks for reply, that is exactly what I did. When I call the extension (from public PSTN), mobile rings as expected. When I use a PSTN number linked to a queue, nothing happens.

  12. V20 queue with forward to "my mobile"

    Hello, I'm trying to forward call incoming into a queue to agent's mobile number (a standard GSM phone call, not using app) Tried many options but seems that call coming into queue don't obey to extension forwarding rule. BTW, this is not a surprise as it was the same behaviour I experienced...

  13. Hide forwarding rules inconsistent behaviour

    Hello, probably used the wrong name, but the app I'm referring to is the one from the store, not the legacy installed via MSI or the like

  14. Hide forwarding rules inconsistent behaviour

    Hello, if I enable the "hide forwarding rule" for an extension, rules are properly hidden when logging via the web application. But if I use the windows app, I can "bypass" the hide and go straight to forwarding configuration page. Basically, forwarding rules are hidden only from web app and not...

  15. Call flow designer documentation

    thanks! bookmarked

  16. Call flow designer documentation

    Hello, I'd like to have more information about CFD but all link to documentation gave me 404. Is it still supported ? Thanks

  17. Solved Display name format

    ok, got it thanks

  18. Solved Display name format

    It's not a matter of order (first, last or last, first) but separating char between the two. here is the screenshot Hope you get the point, there is always a comma between first name and last name. In our company we use just lastname firstname without comma, so I wonder if I can remove it so...

  19. Solved Display name format

    Hello, is there a way to remove the comma from display name? I saw it's possible to have firstname, lastname or viceversa, but there is always a comma. Thanks
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