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  1. PaulC_3CX

    License renewals these days

    When your 3CX Subscription expires, your 3CX Phone System will effectively stop working. More specifically: •3CX Phone System will only process ONE simultaneous call •Hardphone BLFs will not register •SMTP messages cannot be sent •License Key page shows that the key is expired •Mobile and...
  2. PaulC_3CX

    Which SIP Trunks are supported with 3CX SMB, Basic?

    Hi @robsonh, I will send you a pm with the list of approved providers who are supported in the SMB Free system.
  3. PaulC_3CX

    System Down? 1317.3cx.cloud

    Hi Matty, We discussed this yesterday, but I believe after this ticket had been opened. Has this now been resolved?
  4. PaulC_3CX

    Yellowgrid integrates 3CX with School MIS - SIMS, iSAMS, Arbor & Bromcom

    Continue reading the Original Blog Post.
  5. PaulC_3CX

    UK Outbound Calls not working (Viper/VO-IP.co.uk/NumberPeople.co.uk)

    You are limited to which providers you can use on the SMB (3CX Free): Fuse 2 Gradwell Twilio Brightstar T4Com Telxi Vodafone Voicehost. https://www.3cx.com/partners/sip-trunks/ & https://www.3cx.com/ordering/pricing/features/
  6. PaulC_3CX

    Call recording by queue

    There is the option to allow the agents to control their call recording. They can have the recording off and ¨troublesome person¨ calls in. The agent can manually start the call recording.
  7. PaulC_3CX

    Call quality report

    Hi @kokolino23 I would recommend that you go through the Basic & Advanced training course available online and via your partner portal, plus subscribe to the forthcoming 3CX Basic & Advanced Technical training webinars.
  8. PaulC_3CX

    Call quality report

    Hi, @kokolino23 I would recommend that you do the 3CX Advanced training and also attend the very regular 3CX Basic & Advanced training webinars. See 3CX Webinars for dates.
  9. PaulC_3CX

    OpenAI Whisper transcription withdrawn for Pro users

    Hi Lee, Transcription is still available on the Professional licence via Google. You account is currently managed by a 3CX Titanium partner and they can give you a price for upgrading to an Enterprise edition. This will be a pro rata figure based on your current licence and the Enterrpise...
  10. PaulC_3CX

    OpenAI Whisper transcription withdrawn for Pro users

    Hi Lee, Transcription is still available on the Professional licence via Google. You account is currently managed by a 3CX Titanium partner and they can give you a price for upgrading to an Enterprise edition. This will be a pro rata figure based on your current licence and the Enterrpise...
  11. PaulC_3CX

    3CX SMB V20 - Small Biz Comms At No Cost

    Hi @Oliver Broad There are a number of options available to you when provisioning remote extensions, depending on the number of endpoints. Router phones or alternatively dedications Session Border Controllers (SBC's) https://www.3cx.com/docs/recommended-hardware-specifications-for-3cx/
  12. PaulC_3CX

    3CX SMB V20 - Small Biz Comms At No Cost

    Hi @UKSteve I have just sent a you a PM with my contact details and I'll be happy to have a chat with you regarding the 3CX portfolio and the options available to you. I look forward to hearing back from you. Kind regards,
  13. PaulC_3CX

    Sage Accounts 50

    You could always contact this partner - They have done it https://edmondsonsit.co.uk/sage-50cloud-accounts/
  14. PaulC_3CX

    Issue with SIP Provider - Was working now not

    Unfortunately your provider is unsupported. Have you spoken to them, and if so what have they said?
  15. PaulC_3CX

    Issue with SIP Provider - Was working now not

    No changes have been made. Who is the SIP provider and is your instance hosted with 3CX?
  16. PaulC_3CX

    3cx certification

    The certification is "open book" so you can any resources available to you at the time of taking the certifcation. Have your NFR key set up and ready, the 3CX website and the training modules themselves all at hand. Most importantly however, read the questions thoroughly as what appears to be...
  17. PaulC_3CX

    3CX Advanced Cert

    The certification is "open book" so you can any resources available to you at the time of taking the certifcation. Have your NFR key set up and ready, the 3CX website and the training modules themselves all at hand. Most importantly however, read the questions thoroughly as what appears to be...
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