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  1. Downgrade W56H to 3CX supported version

    That's the version I'm trying to get installed but the current version is newer and I can't find any way to downgrade. I've asked Yealink for support just waiting on them.
  2. Downgrade W56H to 3CX supported version

    We have 3 Yealink W56H phones that came with firmware version 61.85.0.55 which is obviously later than the latest 3CX version of 61.85.0.35 and I can't find any way to downgrade. I've tried using the normal upgrade method but nothing changes on these devices. Is there any way to downgrade these...
  3. Can't provision Granstream GXP2170 - account not registered

    So if I factory reset it, delete it from everywhere in 3CX and then go on the phones web interface and put in the provisioning link would that do it or is there something more to do?
  4. Can't provision Granstream GXP2170 - account not registered

    There is an SBC on the system. Does this change how we configure the phone or should it just pick up that it's available?
  5. Can't provision Granstream GXP2170 - account not registered

    Just tried that and I still get Sip Registration NO under account status page of the phone. The phone seems to get some of the settings as the password changes to be the one in 3CX and the 3CX logo appears on the phones screen but still the same "account not registered" when lifting the handset.
  6. Can't provision Granstream GXP2170 - account not registered

    Where do you paste the link in the phone?
  7. Can't provision Granstream GXP2170 - account not registered

    Hi All We have a Granstream GXP2170 that shows as account not registered when trying to provision the phone. I've tried to manually copy the settings form another phone but that didn't work. I've also tried to reprovision. I've deleted the phone from the 3cx system entirely and added back...