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  1. Vali_3CX

    3CX SMB Failed to send APNS PUSH to device iPhone17,5

    Have a look at this, maybe could help, from SMB forum: https://www.3cx.com/community/threads/apns-push-failing-to-ios-devices-calls-not-coming-in-to-softphone.132586/#post-653002
  2. Vali_3CX

    iOS app received call when unregistered

    Not a glitch. It's normal to happen, even if you don't have any account or a fresh install. But should be only once (if you have connectivity)
  3. Vali_3CX

    Scheduled Call to a group of extensions and leave a voicemail message from a recording

    Is not an Apple restriction - PBX has a 7-days push subscription timeout, which is reset every time the client subscribe. It's implemented like this since V16, if I remeber correctly. Have a look at these older threads (pointed to my reply) 2024 - iOS 3CX unregisters after a few days...
  4. Vali_3CX

    Mobile App Stops Ringing when on GSM Call

    There is no such setting in iOS client. Android maybe? A screenshot would be useful.
  5. Vali_3CX

    timeout session when inactive

    We already tried this 6-8 years ago on a desktop client and we had to rollback due to these major showstoppers: - if no network when closing the laptop's lid -> unable to toggle, remain Available - switching to Away/DND/Not Registered when closing laptop's lid -> no incoming (aka lost important)...
  6. Vali_3CX

    User unable to provision app via QR

    Just curious, from where he's scanning the QR Code? I looked at the screenshot you provide, it doesn't looks like a WebClient, rather an eMail client
  7. Vali_3CX

    User unable to provision app via QR

    Try to scan the QR code with ***device*** camera and see if it gets the same 403. P.S I assume he knows the QR code should be "fresh" (sorry, this one generates 404)
  8. Vali_3CX

    Send to Voicemail No Longer Working on Queue Call

    It's Apple: press the side button to tell iOS to drop the call and then the client will follow user's Forwarding Rules configuration (Voicemail, Send busy, etc) Alternatively iOS allows you to drop with message, which will also send a chat message to the caller, if suitable.
  9. Vali_3CX

    User unable to provision app via QR

    @Alphabetic Also, check if PBX blacklisted its IP - 403 is a very strong hint about this
  10. Vali_3CX

    QR Code Disable / Remove

    I just played with password reset few days ago on various PBXes and worked as expected on all of them. What's your PBX version, as specified in the dashboard? And how did you reset the password?
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