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  1. NickD_3CX

    Solved SSL renewal failed

    Glad we could help! Marking this one as 'solved'.
  2. NickD_3CX

    Solved Oddity stopping integration

    That's great! I'll go ahead and flag this thread as 'Solved'.
  3. NickD_3CX

    3CX crashing with 3CXPhoneSystem01 failing

    I agree with kieferschild, if you have any 3rd party software on the 3CX server including any sort of AV, I would suggest removing them, rebooting the server and monitor it. I would also though highly suggest you open a ticket the the Support Team so they can check the crash logs.
  4. NickD_3CX

    3CX backup failed

    Of you click on "Location" in the Backup, can you see the Bucket and the subfolders? It could be some kind of permission problem.
  5. NickD_3CX

    Solved Oddity stopping integration

    At least now the problem is clear, Teams i getting the "old number" from somewhere, so you need to find where this is coming from. Also in the "From" header I spot a small mistake, but this might be by accident because you hid the real number, it is like this right? From...
  6. NickD_3CX

    Solved Oddity stopping integration

    In that case go to Security --> Secure SIP, make sure the option is enabled, then copy-paste the contents of the Cert and Key files into the corresponding text boxes and press OK. After you do this, you MUST restart the 3CX SIP Server for the changes to take effect.
  7. NickD_3CX

    Solved Oddity stopping integration

    You should see this button:
  8. NickD_3CX

    Solved Oddity stopping integration

    Well you issue is Teams here, so you need to also upload the certificate under Settings --> Microsoft 365 --> Teams tab.
  9. NickD_3CX

    Solved Oddity stopping integration

    Aha! This may be the reason, Teams not being able to establish a connection with 3CX due to this. You should fix this by adding all Intermediate Certs to the cert you upload to 3CX and try again, until you stop getting this error at sslshopper.
  10. NickD_3CX

    Customer is missing sip messages on webclient and phone after upgrade to V18

    The WebClient does not show the SIP messages unfortunately, it just hangs up the call which is by design. You could though try though in the Management Console to go to Settings --> General and enable the "Play Busy prompt when extension is busy" option, which generates audible messages for...
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