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  1. SMB - first router phone blacklisted IP on setup

    The behavior you described seems unexpected, but may be related to security settings. The documentation probably misses this point. For remote users, setup via a router phone or SBC may be possible, but may require disabling WAN blocking. Management of blacklisted IP addresses may be limited for...

  2. Solved transfer call and pickup doesn't work

    You may be experiencing problems with your audio or connection settings. Try checking them out. You may need to update the drivers or audio settings on your device. If the problem persists, contact your service provider or telephony system administrator for additional support.

  3. Wallboard login for Raspberry Pi

    To automatically login to piSignage on your Raspberry Pi, use browser autolaunch in full screen mode with pre-saved credentials. Create a script that runs on boot and opens a browser with your data. Ensure that credentials are stored securely in the script.

  4. Flowroute Registration Errors

    It looks like the problem is related to the settings in 3CX. Check your configuration and network settings. Try reviewing your call routing and routing settings. If Flowroute does not detect any problems, it may be an issue with your 3CX settings.

  5. Incoming call rejected, caller is unknown

    Are you sure your Teams account has all the necessary permissions to make outgoing calls through 3CX? This may require configuration in the 3CX system itself or in the Teams admin panel. Check if the network is configured correctly and does not block outgoing calls through the ports used by 3CX.

  6. Teams resource account like Autoattendant

    Verify that your Teams resource account has all required settings configured correctly, including Auto Attendant settings. Check to see if you need to add any additional permissions or settings for AutoAttendant to work correctly.

  7. CRM Lookup By Number Successful, but does not show if not Added to 3CX company phonebook

    Considering that you have version 18.0 installed, there may be some bug or limitation associated with this version. Consider upgrading to the latest version of 3CX where the issue may have been resolved or improved.

  8. Incoming calls for unused DIDs - Can 3CX return a 404 to the SIP provider?

    Log in to the 3CX admin panel and go to the "Incoming Rules" section or a similar section where you can create incoming routes. Create a rule that will trigger for all incoming calls with DID numbers that do not exist in your 3CX system. This can be done, for example, by specifying DID numbers...

  9. Im the owner and My ip is locked out

    I think this is due to configuration limitations or lack of available options on your system. Check the documentation or administration guide: First, try to find the documentation or user manual for your system. They may contain information on how to manage your IP block list. If it doesn't...

  10. Why am I unable to change ringtones?

    Make sure that the ringtone file you are trying to install is supported by your phone. Some models may have restrictions on file formats or melody file sizes. Go to the settings menu of your Yealink T46U and make sure that you have selected the new ringtone correctly. Sometimes changes are not...

  11. Facebook on 3CX is not working

    What about the confirmation token? Make sure the verification token you are using is valid and has not expired. If you have the opportunity, get a new token and try using it. Sometimes the problem may be related to the security settings of your Facebook or 3CX application. Make sure you give...

  12. Issue with clients accidentally ending sessions.

    Hey, Dawidwgd To prevent accidental session endings in 3CX: Train users on proper system usage. Adjust user permissions. Enable a confirmation dialog. Adjust session timeout settings.

  13. Chat box - how to change operator image with HTML code snippet

    hey, man you can change the operator image in the chat box by using HTML code snippets. Make sure you have the image URL ready. Here's a basic example of how to do it: <img src="YOUR_IMAGE_URL" alt="Operator Image"> Replace "YOUR_IMAGE_URL" with the URL of the image you want to use for the...

  14. Changing to Flowroute and DIDs are only routing to Admin account

    Check the call routing settings for incoming calls on your SIP provider's portal. Ensure that the direct DIDs are correctly mapped to the respective extensions and not all routed to the admin account. Double-check any call forwarding or routing rules set up within your phone system to ensure...

  15. Ring group and Call Queue with 1 Department-V20

    Set up conditional routing within one department: -Ring group for one DID during office hours. -Call queue for the other DID during office hours, route to out-of-office IVR otherwise.

  16. chat bubble not showing

    It sounds like you've correctly configured the URL for the chat bubble in your live website settings, but the bubble isn't appearing as expected. Here are some steps you can take to troubleshoot and resolve this issue: 1. Clear Cache: Sometimes, changes to website settings or code may not take...

  17. Im the owner and My ip is locked out

    hey Charles i've had the same problem like autor of this topic. your advice did'nt helped me, do you have other solutions or ideas how to fix it? ty
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