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  1. Solved Grandstream GXP2616 - Provision issue

    @JohnS_3CX @The Keymaster Thanks for your replies guys. We have resolved the issue now. Restarting the 3cx sever helped us fix the issue.

  2. Solved Grandstream GXP2616 - Provision issue

    Hi After upgrading 3CX to v18, all the IP phones needed new firmware, so I clicked on the users and then +firmware in 3cx. After that, the users went Red the onces that i updated (see the below image), and the IP Phones disappeared on the phones tab in 3cx. Also, none of the IP Phones were...

  3. Solved Preforming Test upgrade and restoring of the 3cx backup

    Thanks @ChrisC_3CX, I think you can go ahead and close this thread. See you later.

  4. Solved Preforming Test upgrade and restoring of the 3cx backup

    Hi @ChrisC_3CX I am unable to upgrade to V16.0.8.16 via the Management Console. It is okay to upgrade to V18? if I'm not on V16.0.8.16?

  5. Solved Preforming Test upgrade and restoring of the 3cx backup

    Hi @ChrisC_3CX Windows 10 Pro OS Build: 19044.1586 3cx Version 16.0.8.9 Are we able to revert back to v16 on the same server?

  6. Solved Preforming Test upgrade and restoring of the 3cx backup

    Thank you so much for the information @Saqqara, this is going to help me out a lot.

  7. Solved Preforming Test upgrade and restoring of the 3cx backup

    Thank for the relpy @SweetAction

  8. Solved Preforming Test upgrade and restoring of the 3cx backup

    Good Morning, I am about to upgrade our 3cx PBX to version 18. Before I do this I am planning to do a test update. I am doing this to make sure the restoration of the backup goes according to the plan. What I will be doing I will be restoring the existing 3cx backup on a different server...

  9. Solved 3cx upgrade from 16v to 18v

    Thanks @Saqqara

  10. Solved 3cx upgrade from 16v to 18v

    Thanks for the quick response @Saqqara

  11. Solved 3cx upgrade from 16v to 18v

    Good Morning, I am planning to upgrade 3cx from version 16 to 18. Please let me know things I need to keep in mind before I do the upgrade and when I am performing the upgrade. Self-hosted 3xc PBX on windows. We are 24/7 monitoring company, so we would like minimum downtime. We are so...

  12. Solved 3cx contacts disappearing

    The backup is before the contacts disappeared. I had a old contact CSV file which i have now imported back to 3cx. Thanks, I will upgrade 3cx soon.

  13. Solved 3cx contacts disappearing

    thanks for the information @fx-bastler

  14. Solved 3cx contacts disappearing

    Thank you for your reply @JoslPVG, but we running V16.0.9. Can I still check? If yes, please tell how(include steps). Thnaks for you help once again

  15. Solved 3cx contacts disappearing

    Thank you for your reply @joslPVG and @VasilisV_3CX @VasilisV_3CX when I try exporting contact from 3cx the .csv file is empty. I do 3cx backups every day and I check the .xml file in the backup, and search "<PhoneBookEntry>", they do exist. Can I somehow pull the contact from the backup...

  16. Solved 3cx contacts disappearing

    The contact numbers/names of our clients have been deleted from the contacts list in 3cx. This has happened about 3 to 4 times know. All of the contacts are deleted by themselves. Can we check why/how the contacts are deleted ?
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