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  1. mastermindjf

    Solved HT818 FXS and Analog CALL Tranfer. How to?

    I have a HT818 and Intebras analog phones. How to tranfer a call using flash button? I have adjusted the timming and the phone isn't ending the call after pressing the flash anymore, but not transfering yet.
  2. mastermindjf

    Recover a Video Conference Record not e-mailed

    Hi, i need to recover a video conference realized in 12/23/2021. I cant find in my emails. This scheduled video conference still in my DESKTOP 3CX CLIENT but not in WEBCLIENT. Thanks
  3. mastermindjf

    Tracking call by CDR file.

    Thanks.
  4. mastermindjf

    Tracking call by CDR file.

    Thanks.
  5. mastermindjf

    Tracking call by CDR file.

    Hi ! How can i track a single call from start until end in CDR file? How to use HISTORYID if the numbers (historyid field) do not repeat ? I must know how many time the call wait in the IVR, QUEUE, ETC... Thanks!
  6. mastermindjf

    Solved QUEUE Ring Time (seconds) and RING ALL pooling strategy. How this works?

    Thanks but I´m asking about the relation between the ring time and RING ALL only.
  7. mastermindjf

    Solved QUEUE Ring Time (seconds) and RING ALL pooling strategy. How this works?

    Hi to everyone. How the ring time works when the pooling strategy is ring all agents on queue?
  8. mastermindjf

    Scheduled Reset Statistics of the Queue does not work

    VasilisV_3CX The timezone is correct. The PBX is running on Linux Debian VMACHINE. Manual reset works. 3CX have a activity log of this?
  9. mastermindjf

    Scheduled Reset Statistics of the Queue does not work

    How to solve this problem? Manual reset OK. Thanks in advance!
  10. mastermindjf

    Solved GRANDSTREAM GXP1610 BRAZILIAN TIME ZONE PROBLEM

    All my extensions are setted to BRAZILIAN GMT-3. I must change one by one... Lets do the job. Thanks again!
  11. mastermindjf

    Solved GRANDSTREAM GXP1610 BRAZILIAN TIME ZONE PROBLEM

    Thanks for the Help! I changed the time zone to global in the extension and reprovisioned again. My #CX was setted to Brazilian EAST time. The time is correct now on the tested IP PHONE. I must change almost 200 Ip phones. How can change this in bulk mode?
  12. mastermindjf

    Solved GRANDSTREAM GXP1610 BRAZILIAN TIME ZONE PROBLEM

    Hi to everyone! From one day to another all my phone are setted up to timezone AUTO. In 3CX is set GMT-3 (Brazil, São Paulo). If i change manually on the Phone and reprovision, the timezone is set to AUTO again. If i change in 3CX to GMT+3 (Greenland) and reprovision the timezone receive the...