@KyriacosS_3CX now I do this. rule 1 is not works, rule 2 yes, yesterday was vice-versa.
for both trunk registration server and port is same, also each trunk is limited to relevant department, when I am calling from 007 (Fixit) I am reaching "not allowed"
Dialed: (5********71) → Via...
sorry for delay @KyriacosS_3CX
This is rules, from 007 I can't call with route HitHub, but if I will change with Fixit route, it works from 007 also.
btw incoming calls works, sip is registered.
Hello, yes SIP is Generic not supported (Twilio or etc.)
So, I have 2 different Department and 2 outbound rule.
Ext from dept 1 won't call (I have error message "NOT allowed"
Ext from dept 2 can call.
when I am swapping routes in outbound rules. Then dept 1 can call but can't dept 2.
I...
I changed with the departments but still not succeed, I swap a route also and now result is vice versa, so I think issue comes from Phone number provider. am I right?
Hello,
I've read this thread but I have still quesitons (https://www.3cx.com/community/threads/outbound-rule-in-multi-tenancy-not-working.135301/#post-646739)
I have Multitenant mode activated, 16SC pro, version 20.
I registered 2 trunk successfully, but I have issues on outbound.
Outbound...
Hello,
I am using self-hosted 3CX version 20.
I want to implement to Play an announcement when employee will calls to client. "Hello dear customer, reaching X company" etc.
how can I reach this goal?
Thanks.
does someone knows what kind of Json format is supported by 3CX to avoid this message?
Event ID : 30045
Unable to parse message from provider generic. Error: Unknown message received: { "status": "delivered", "id": "mes_P7p9QY2m6YB4j", "description": "Status updated to delivered" }
p.s I...
Hello,
when I trying to POST from terminal, it's successfully received to client, but client is not able to reply me, also web manager shows me erros, from webhook.
curl https://next.sms.myphone.ge/api/v1/messages \
-H "Authorization: Bearer Bearer Token" \
-d...