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  1. Multitenant Mode and couple outbound rules.

    Absolutely nothing
  2. Multitenant Mode and couple outbound rules.

    here is result
  3. Multitenant Mode and couple outbound rules.

    Latest event log I have this ( I tried to change port with 5062 instead 5060 and that why was fail) btw call is incoming with both trunk
  4. Multitenant Mode and couple outbound rules.

    @KyriacosS_3CX Fixit and test. btw if I will change on rule 1 from Fixit route to hithub, it works as well..
  5. Multitenant Mode and couple outbound rules.

    @KyriacosS_3CX now I do this. rule 1 is not works, rule 2 yes, yesterday was vice-versa. for both trunk registration server and port is same, also each trunk is limited to relevant department, when I am calling from 007 (Fixit) I am reaching "not allowed" Dialed: (5********71) → Via...
  6. New AI Features and Extension Fair Usage

    Hello, very excellent work and features, it will be great if Transcriptions will have support of Georgian language, AI receptionist as well.
  7. Multitenant Mode and couple outbound rules.

    sorry for delay @KyriacosS_3CX This is rules, from 007 I can't call with route HitHub, but if I will change with Fixit route, it works from 007 also. btw incoming calls works, sip is registered.
  8. Multitenant Mode and couple outbound rules.

    Hello, yes SIP is Generic not supported (Twilio or etc.) So, I have 2 different Department and 2 outbound rule. Ext from dept 1 won't call (I have error message "NOT allowed" Ext from dept 2 can call. when I am swapping routes in outbound rules. Then dept 1 can call but can't dept 2. I...
  9. Multitenant Mode and couple outbound rules.

    any update regarding this?
  10. Multitenant Mode and couple outbound rules.

    also what does it means? the 2 red rectangles, around a trunks?
  11. Multitenant Mode and couple outbound rules.

    I changed with the departments but still not succeed, I swap a route also and now result is vice versa, so I think issue comes from Phone number provider. am I right?
  12. Multitenant Mode and couple outbound rules.

    "Allow outbound calls" is marked for both Trunk. this is also config of Outbound call (this was working before).
  13. Multitenant Mode and couple outbound rules.

    Hello, I've read this thread but I have still quesitons (https://www.3cx.com/community/threads/outbound-rule-in-multi-tenancy-not-working.135301/#post-646739) I have Multitenant mode activated, 16SC pro, version 20. I registered 2 trunk successfully, but I have issues on outbound. Outbound...
  14. Play an announcement during outbound call

    Hello, I am using self-hosted 3CX version 20. I want to implement to Play an announcement when employee will calls to client. "Hello dear customer, reaching X company" etc. how can I reach this goal? Thanks.
  15. 3CX SMS Integration

    does someone knows what kind of Json format is supported by 3CX to avoid this message? Event ID : 30045 Unable to parse message from provider generic. Error: Unknown message received: { "status": "delivered", "id": "mes_P7p9QY2m6YB4j", "description": "Status updated to delivered" } p.s I...
  16. 3CX SMS Integration

    can you give me exact part, which will gives me success? I read it but not succeed. btw I am not provider of SIP or etc.
  17. 3CX SMS Integration

    Hello, when I trying to POST from terminal, it's successfully received to client, but client is not able to reply me, also web manager shows me erros, from webhook. curl https://next.sms.myphone.ge/api/v1/messages \ -H "Authorization: Bearer Bearer Token" \ -d...
  18. Error 30045 SMS issue

    Hello, I want to add SMS option on my Trunk. I have error 30045, how can I fix it? Provider is generic and is not listed on 3CX supported list.