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  1. 3CX remote phonebook not working after v18 upgrade

    No, unfortunately not - it’s an inherited network with a non standard IP range which could be causing the issue. For instance, local registrations only work with the ‘disallow use of remote extensions’ unticked Nginx config is stock but I suspect this is what needs to change It’s also a...

  2. 3CX remote phonebook not working after v18 upgrade

    Hi Chris, It's the local IP rather than the FQDN, although the FQDN resolves locally internally. Looking at the web admin panel for one of the phones, the SIP host/server, provisioning URL and phone book directory all use the local IP address rather than the FQDN. What I do find...

  3. 3CX remote phonebook not working after v18 upgrade

    They're all local as they're on the same LAN as the phone system

  4. 3CX remote phonebook not working after v18 upgrade

    Hello I’ve been rolling out v18, upgrading various installations from v16. I’ve found the remote phonebook no longer works for one particular installation – the phones are all Yealink and now the users get “Cannot download remote phonebook” Upon closer inspection, trying to view the XML in a...

  5. Recordings folder quota - notifications (or lack of)

    Yes I fully agree, unfortunately the chap in question elected not to increase the quota. But what I would like is a way of knowing as soon as the recordings have stopped - i.e. another email - not just one email notifying us that x % of the quota has been reached.

  6. Recordings folder quota - notifications (or lack of)

    Hello, I had a situation recently where a client's recordings briefly stopped due to the recordings folder meeting the quota. The "Send email when size of local recordings folder reach 90% of quota" email was sent and this was investigated at the time but unfortunately the limit not...

  7. 3CX v16 system dead after failed update

    No, not at all. It's a static address

  8. 3CX v16 system dead after failed update

    Hello, I have a new 3CX v16 Pro installation going live next week. It's been on test whilst being set up - it ran the automatic updater to install the latest hotfix a few days back with some negative results. The result now is the system doesn't work at all - it seems the at the very least...

  9. Android app not registering over WiFi

    Got it, thanks. A couple of the users are using BT Broadband but unsure if they're using/paying for BT's protection / safe filtering system or not. Atleast one user is using Sky so that does explain it.

  10. Android app issues after U5

    +1 have just posted about this and seen this. I am also experiencing the same problem with a number of Android users but only when connected on WiFi

  11. Android app not registering over WiFi

    Hello, I am seeing some oddities with 3CX and the ability to register/make calls over WiFi. This is happening on the latest versions of the Android and iOS app although I've had more reports of it being problematic with the Android app. The clients are running Android version 16.3.0.81. I have...
    • JamieR
    • Thread
    • android app wifi
    • Replies: 4
    • Forum: Android

  12. Email call reports as attachments or within the email body

    Hello, I have the daily call report set up to email on a daily schedule, but this simply includes a link to the PBX in order to log in and download the reports. Is it at all possible, by way of a third party add-in or even better, out of the box, to include the reports in an email? Either...

  13. Configure 3CX to send email as soon as inbound call is received

    The last hour has been my first experience with CFD and I'm pleased to say I've now done what I need, so many thanks for the help! I've created a basic app that I've set as the destination of a few IVR menus which sends the email with "x called at *time*", after which the call is then bounced...

  14. Configure 3CX to send email as soon as inbound call is received

    Thanks for replies and sorry for the slow response I'll check this all out today

  15. Configure 3CX to send email as soon as inbound call is received

    Hello, Is it at all possible to configure 3CX to send an email as soon as an extension / IVR receives an inbound call? I have a scenario where a CRM system tracks inbound phone calls based on emails sent by a phone system. The functionality works fine for voicemails but I can't find a way of...
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