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  1. Yealink WHXX Caller ID Integration

    Hey, i have the same issue, do you have some new informations about this?
  2. Few Seconds Audio Loss at Beginning of Call - Yealink headset shared with Teams

    Hey @Charles_3CX, we fixed the problem by enabling "pbx delivers audio". Clients/Softphones and Deskphones are in different subnets in our case and our firewall policys denys direct connections from Deskphone Subnet to Client/Softphone Subnet. I guess, if the countdown is expired there is a...
  3. Few Seconds Audio Loss at Beginning of Call - Yealink headset shared with Teams

    We expierence the same, no audio until the countdown expires. 3CXVersion 18.0 U5 Softphone on Win11 Jabra headsets
  4. Echotest unregistered

    Hi @VasilisV_3CX, I'll try to restart the system tonight. Backup and reinstalling is not really an option :(
  5. Echotest unregistered

    Hey @VasilisV_3CX, I restarted the IVR Server, but it is still unregistered.:(
  6. Echotest unregistered

    Hello, i've got a "systemextension" error notification on the dashboard. On the detail page is the echotest unregistered. Why is the echotest unregistered an how can I fix it? Thanks in advance, Rafael.
  7. Display Extension Image on Phone

    Hello, i would like, if the Image/Picture assigned to an extension is displayed on the phone as well. If the phone is in sleep it should show the image of it's own extension and on an internal call it should show the image of the conversation partner. Regards, Rafael.
  8. Display Extension Image on Snom DXXX Phones

    Hello, we added pictures to all of our extension. Is it possible to display these pictures on Snom DXXX Phone on internal calls? At the moment, the pictures are only on the webclient. Thanks in advance, Rafael.
  9. Snom D385 - No Background Image

    The phone is shipped with the 10.1.24.2, but i will try to downgrade the firmware. Do you have a url for the supported version? It is a bit confusing, the initial version is 10.1.20.0 according to http://wiki.snom.com/SnomD785/Firmware (Can't find a firmware page for the D385, but i guess D785...
  10. Snom D385 - No Background Image

    Atm, I'm not able to make a picture. The whole Background is white (or light gray). We have a D385 with firmware version 10.1.24.2. Regards, Rafael.
  11. Snom D385 - No Background Image

    Hallo @YiannisH_3CX, I tried it with the default 3CX logo (everything is default). The Snom documentation describes exactly the same: Important note for firmware V10: In case you configured the URL and it looks like all should work, but the phone user interface just doesn't show your desired...
  12. Snom D385 - No Background Image

    Hello, the Snom D385 comes with firmware version 10, so you have to set the alpha value of "background_color" to 0. Otherwise the background color overlays the background image. Plz change the Background definition in the default template from {IF ua=snomD385,snomD785}...
  13. 3CX V15.5 Update 2 Final Release: Hotdesking, CRM integration and more

    Hello again, the 3cx Client Log has loads of Messages like this: [29.11.2017 13:42:06.666][1] Error event caught, Exception occured in Notification thread, channel [ 42759282 with https://xx.xx.xx.xx:5001/myphone/MPWebService.asmx ] [29.11.2017 13:42:06.671][1] System.IO.IOException: Von der...
  14. 3CX V15.5 Update 2 Final Release: Hotdesking, CRM integration and more

    Hello, we did the upgrade yesterday. Since the upgrade we are facing a big problem. The 3cx Desktop Client (and the Webclient as well) disconnects every 10 seconds and reconnects after 2-3 seconds on it's own. The client is nearly unusable at the moment, it's really annoying. First of all we...
  15. DTMF Problems on Snom D3X5 since 15.5.5 update

    Hello, downgrade to 8.9.3.60 will not fix the problem. I'm still in touch with snom. I'll keep you up-to-date. Regards, Rafael.
  16. DTMF Problems on Snom D3X5 since 15.5.5 update

    Hello, I opened a supportcase at snom, because i thought it's an firmware issue. The strange thing is, they told me it's an unstable version and there is no support for the 8.9.3.66. They told me i have to downgrade to 8.9.3.60 (latest stable). I did that on one phone and i guess the problem is...
  17. DTMF Problems on Snom D3X5 since 15.5.5 update

    Hello, i've attached a zip-archive with two .pcap files - one with working dtmf and one without. I can't find a difference ... Regards, Rafael.
  18. DTMF Problems on Snom D3X5 since 15.5.5 update

    Hello, i will capture a call with tcpdump to see what's happening. The Problem is on external calls with local phones. Best regards, Rafael.