Echotest unregistered

[RP!]

Hello,

i've got a "systemextension" error notification on the dashboard. On the detail page is the
echotest unregistered. Why is the echotest unregistered an how can I fix it?


Thanks in advance,
Rafael.

 

[VasilisV_3CX]

Hi @RP!,

Can you go ahead and restart your "3CX PhoneSystem 01 IVR Server" from the Dashboard >> Services, select the service and only and click restart. Let me know if that works.

 

[RP!]

Hey @VasilisV_3CX,

I restarted the IVR Server, but it is still unregistered.

 

[VasilisV_3CX]

Hi @RP!,

I'm not sure how this would happen to be honest. I'd now try to restart the server entirely. If that doesn't work, and if it's a slow and small system, you may want to consider backing up and reinstalling.

 

[RP!]

Hi @VasilisV_3CX,

I'll try to restart the system tonight. Backup and reinstalling is not really an option