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  1. Local Transcription server issues - Delete & restart

    Additional question; it shows MAX CONVERSIONS is now upped to 6, however even with the backlogged queue, it doesn't run past a max of 3 concurrent. Just inquiring what/how and if that will change?

  2. Local Transcription server issues - Delete & restart

    Hello, We found the local transcription server was disconnected, and even after numerous restarts of both the Transcription server and the 3CX instance, we had no luck to get them reconnected. Also attempted to use the Installation command from the existing transcription server record - no go...
    • Marco@
    • Thread
    • Replies: 6
    • Forum: AI

  3. Version 20.0 Update 9 - Dial In Meeting Participants display?

    Was this not also working on options other than LEGACY calendar before? Is this supposed to be, or bug?

  4. Version 20.0 Update 9 - Dial In Meeting Participants display?

    Ahh indeed, it seems to only work using Email / LEGACY. - When using Email/Calendar option of say Google, it does not. Was this by design, ahs this always been that way? I don't recall.

  5. Version 20.0 Update 9 - Dial In Meeting Participants display?

    My understanding is the issue is isolated to Voice/Dial In meetings; "CALL" type, not Webmeeting or Webinar. There is no display of who's dialed in, making folks use other meeting platforms that do have visibility.

  6. Version 20.0 Update 9 - Dial In Meeting Participants display?

    We've received a fair number of users reporting, asking where they can see participants in their dial in meetings. Participants used to be displayed under the meeting tab. Is this gone, moved else where, display issue? Thanks!

  7. Chrome PWA app call quality complaints

    Over the past few weeks, we've been receiving a large number of complaints about PWA users having call quality issues, primarily Echo, delayed audio, one way audio. Is anyone else seeing any of this? Users are all on chrome, auto updates, no funky extensions that we've found. Move the same...

  8. Downgrade 3CX

    Get Started with Update 9 Alpha To try out these new features, upgrade to V20 Update 9 Alpha. Log in to the Admin Console Navigate to System > Updates Select Update 9 Alpha and click Download ⚠ Important: The Alpha version should be installed for evaluation purposes only. It is not...

  9. Local Transcription - Multiple 3CX Instances to single GPU server?

    Thank you for clarifying!

  10. Build a High Speed Transcription Rig

    Sent you a PM.

  11. Build a High Speed Transcription Rig

    @LeonidasG_3CX I've loaded up my transcription server with some prior call recordings for transcription - does this GPU memory consumption look correct, or should it be consuming more memory, loading additional models? Quadro RTX 6000 w/ 24GB

  12. Local Transcription - Multiple 3CX Instances to single GPU server?

    @KyriacosS_3CX - what is the update process for the standalone transcription engine looking like? Is this going to be kicked off from the 3cx server that the transcription engine is connected to, manual by script, apt-get/package manager? automatically? are there any concerns with running any...

  13. 3CX V20 Update 8 Release Candidate 3

    The release notes link is dead... https://www.3cx.com/blog/releases/agentic-ai/

  14. Local Transcription - Multiple 3CX Instances to single GPU server?

    Hello, Is this possible yet, or do you have an anticipated timeline for this yet. Thank You, MP
    • Marco@
    • Thread
    • Replies: 9
    • Forum: AI

  15. V20 Update 8 Alpha - The AI Chapter

    I've found a config issue, that may be considered a config(interface) bug? This was a fairly blank installation. Not really ever been used. Default department. Added an AI Agent, set to record and transcribe via 3CX Cloud - In call reports it was transcribed. Added 3CX Local Transcribe via GPU...

  16. V20 Update 8 Alpha - The AI Chapter

    Having an issue with the transcription, and not sure where to dig and troubleshoot. AI Agent is working, however I have set to recording, and added the local transcription, added a dedicated GPU server, connection shows as up and available, however no transcriptions coming through. If I change...

  17. V20 Update 8 Alpha - The AI Chapter

    Is there a guide available for connecting multiple 3cx instances to one GPU server?

  18. 3cx chat log - "Auto Clean" question

    Following up again.

  19. 3cx chat log - "Auto Clean" question

    **bump**

  20. 3cx chat log - "Auto Clean" question

    Alejandro - Thank you for responding as quick as you did. My question specifically centers around the mechanism of the Auto Clean. Does the auto clean remove an entire chat conversation that is older than specified months, or just the messages(content within a conversation flow) that is older...
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