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  1. Manager with "only manage group" permission to be limited to call reports for that group only as well

    Agreed - I have department managers that IT has to request call reports for, as they could potentially pull reports for all users, including Privileged users (execs, directors & higher up)

  2. Name end-points in WebUI

    For extensions/users with multiple end points, it would significantly help being able to name attached Endpoints. "Home, Office, Lake House, etc"

  3. Unusual Requirements

    While not on 3cx, we use a local CID service provided through voxtelesys. They also have a 3cx plugin, apparently - though I have not used it. https://www.voxtelesys.com/3cx-dynamic-caller-id/ In one of our dialers, we have about 300 some local DID's that we source the calls from, to make...

  4. Outbound Call; Rewrite number?

    I'd like to rewrite internal calls to a specific outbound number, to a different number. Issue: My internal users sometimes dial the external DID for the conference center, rather than extension. I'd like to build an outbound route for the DID in question, and redirect/write to ext 7000. Is...

  5. URL Direct to Webclient

    That would make sense, default to webclient, definitively don't default to the management console :)

  6. Users BLF - Send to phone

    That would be a great help; Send to Phone option to trigger the reprovision.

  7. Webclient: Call controls from Chat conversation

    On web client, it would be convenient to have call/action shortcuts from within chat conversation. Call; (Popup Call/Intercom/Email/Leave Voicemail/ Call Mobile #) / WebMeeting. Same or similar controls as what is available from PEOPLE screen under a contact.
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