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  1. bitn2

    Extremely slow connection issues, even from different offices; even the web admin panel takes a long time to load and keeps showing “Reconnecting”

    Did you reboot the server? Is this problem also from different networks?
  2. bitn2

    V20 Update 9 Release Candidate

    Thanks for the reply. That wasn't the case here for the test, of course.
  3. bitn2

    V20 Update 9 Release Candidate

    Okay, I was under the impression that the template would arrive via an update, rather than me having to upload it myself.
  4. bitn2

    V20 Update 9 Release Candidate

    The template isn't on any of my systems, and they are all up to date with no pending updates.
  5. bitn2

    V20 Update 9 Release Candidate

    https://www.3cx.com/community/threads/v20-update-9-final-redesigned-web-client-smarter-ai.137496/post-660730
  6. bitn2

    CALLS RECORDINGS

    It depends on where the 3CX is installed. One solution has already been suggested; another would be to access it via SSH and copy the files, though that is not a supported solution.
  7. bitn2

    FQDN resolving to stale/incorrect IP — no changes on my end, PBX healthy and serving on correct IP

    Did you perhaps start up a second instance with the same license and FQDN? Otherwise, try switching to a dynamic IP, wait a moment, and then switch back to a static IP; that should update the FQDN.
  8. bitn2

    Request for Assistance: Lost Admin Access After Changing Registered Email / Query for Reinstallation

    You need to login using the local ip address, not the external.
  9. bitn2

    Backup Restore Fails Between Identical 3CX Versions During License Migration

    Then try opening it with 7-Zip or something similar. If that doesn't work either, the file is corrupt.
  10. bitn2

    Backup Restore Fails Between Identical 3CX Versions During License Migration

    Did you change anything in the backup file? That would explain the error.
  11. bitn2

    Request for Assistance: Lost Admin Access After Changing Registered Email / Query for Reinstallation

    Check the xml file in your backup for your system owner account. there you will find, which account has admin access.
  12. bitn2

    lost recordings that are of great importance

    There is no recording option on the free SMB Version... Which system or license are you referring to? Which version? Where is it installed? What do the recording settings look like? Is archiving enabled or set up?
  13. bitn2

    Request for Assistance: Lost Admin Access After Changing Registered Email / Query for Reinstallation

    The best approach would be to ask your partner. Changing the email address associated with the license does not affect admin access to the system; the issue must lie elsewhere. Where is the system installed? Do you have local access? Is there a backup available?
  14. bitn2

    user Restriction

    No and doesnt make any sence....
  15. bitn2

    SMB does not include 3CX support

    Really? Your pbx licence. The older free version hosted by 3cx.
  16. bitn2

    3cx Android app not ringing in phone's DND even when set to bypass the mode

    Check your DND config of your phone. There must be something wrong.
  17. bitn2

    Security Update: HTTP/2 BOMB Vulnerability Mitigation

    You should see this in the audit log.
  18. bitn2

    Unable to access Self-Hosted 3CX via public URL (No access to building firewall)

    Than you need access to the firewall anyway...
  19. bitn2

    Inquiry About Call Forwarding to External Numbers on Grandstream 2602 IP Phones

    Did you check the manual of the phone for forwading? Do you want to forward a call to an external number while a conversation is in progress, or generally—for instance, because the employee isn't at their desk? If you want to forward calls generally, this can only be done on the PBX side by...
  20. bitn2

    Unable to access Self-Hosted 3CX via public URL (No access to building firewall)

    That won't work—and can't work—that way. A cloud-based system makes more sense for your scenario.
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