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  1. Contact Sync

    How do you setup company level contact synchronization with Exchange Online?
  2. OR Statements

    I've also tried this and again while it compiles fine in the CFD it errors when uploading to 3CX: OR(EQUAL(session.did,"+18003633818"),EQUAL(session.did,"+13032141402"),EQUAL(session.did,"+13032141440"),EQUAL(session.did,"+13032141489"),EQUAL(session.did,"+13032141491"))
  3. OR Statements

    Can someone list an example of a conditional statement using the OR syntax, we want to check if specific did's are dialed to route to a specific component, the OR command builds but when importing to 3CX it says their is a compilation error. If we remove the OR statement it still builds and now...
  4. Not all users displaying

    Yes, all of my users have their First Name, Last Name and Display Name appropriately set and I have about 15% of them whom do NOT show up in the tool after enabling the 365 integration. Jason
  5. Not all users displaying

    I have our sync enabled and I am selecting "specific" users, when I click the + to add users to our system, there are some users in our M365 tenant that are active and valid users that do NOT show up in the list of users to sync, why would this be? Jason
  6. Build Errors

    We are using the Amazon Polly service for text to speech voice prompts. We are using the SSML so we can put pauses and such into our prompts, however, this is causing build errors on every prompt, why?
  7. Queue Call Backs

    I see there are two options for Queue Call Backs, the first is to allow the user to press 2 (DTMF) but I don't want to present this option up front. What I want is 1/2 thru my queue timeout I want to present the caller with the option to select a call back. Thus I chose option 2, offered to...
  8. CFD App Always responds with a Busy Signal

    We have developed our call flow app and upon completing the build (setting the Project Extension to 5000) we are able to import it into our 3CX Enterprise instance without issue. The Call Flow App appears with a green dot, however, if we call the extension 5000, it immediately gives a busy...