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  1. Windows client not sending keys

    Not really as it is intermittent

  2. Windows client not sending keys

    Not used the web client so do not know.

  3. Soft phone Beta 6

    I did not see where to post feedback so I started this thread. Here are some of my thoughts observations on 20.0.346.0 It froze on win 11 and had to be end task. Only once in 1 day so far Jabra headset only appears in the drop down in settings if the Jabra dongle is inserted. Then as a result of...

  4. Windows client not sending keys

    It is the windows client 16.3.0.264. I make a call to a customer and their auto answer system says press 1 for sale 2 for accounts etc. I click on the windows phone client 2 nothing happens I press number 2 on the keyboard nothing happens. The the auto system says I did not get your selection...

  5. Windows client not sending keys

    When connected to some automated phone systems pressing the keys to make menu selections does not work. Using mouse clicks on the client or keyboard still results in remote not recving the keys.

  6. The SSL Certificate renewal failed

    Thanks everyone for the swift replies. Given it looks like v16 is dead at the end of April I will need to bite the bullet anyway. Maintenance is active so I guess I will not have an issue with the activation key.

  7. The SSL Certificate renewal failed

    Is that a definite fix for this issue or just a recommendation that might fix it?

  8. The SSL Certificate renewal failed

    16.0.8.9 professional perpetual

  9. The SSL Certificate renewal failed

    I have had these emails popping up for a few days now and have followed the fixes I found. The 3cx has been running for years and has had this issue once or twice but normally recoveres in a day. Change the 3cx server dns to 8.8.8.8 and run the pbxconfig tool to force a ssl renewal. Restart the...

  10. Phone for Windows on V16 issues

    Since upgrading FROM v15 I have some issues with the windows phone. 1st there is a grey box that displays on the desktop that appears to be the background of the normal UI. there is a timer displayed looking like it is loading but the UI never displays. Clicking the 3cx icon on the bottom bar...

  11. Outbound redirects not answered and lost more log details required

    Thanks for the link. I have checked the blacklisted and we do not have *anonymous.

  12. Outbound redirects not answered and lost more log details required

    I have not had time to go thru the new trunk docs and set this up. However, I have discovered that any anonymous call recvd on one inbound number always give the caller Called number does not exist. I have several DDI that do recv anonymous calls and these are connected without issue. Is there a...

  13. Outbound redirects not answered and lost more log details required

    OK I will download this and see what can be found

  14. Outbound redirects not answered and lost more log details required

    Thank you for the update and suggestion. I will look at the creation of a new dummy trunk to see if there are differences. Would you like me to send the support info file on here or direct by email?

  15. Outbound redirects not answered and lost more log details required

    1. This is the result of the fw test attached 2. The 3CX has been in operation for over 5 years and we have not checked anything after the initial install only applied upgrades. I will need to go thru the link and check to see if there is anything not complied to 3. The search shows the Orbtalk...

  16. Outbound redirects not answered and lost more log details required

    Is this what you need? This is the results of the F/W test. We use a Cisco ASA5505 resolving 'sip-alg-detector.3cx.com'... done testing 3CX SIP Server... done stopping service... done detecting SIP ALG... not detected testing port 5060... done starting service... done

  17. Outbound redirects not answered and lost more log details required

    Version 16.0.493 Windows 2012 R2 Running locally in the office Trunk provider is OrbTalk Firewall checker failed There are custom phone templates

  18. Outbound redirects not answered and lost more log details required

    I called the gateway provider OrbTalk in the UK and they confirmed the ip address are their systems and they will look at the message to see if it points to an issue. I presume they have several gateway ips and load balance where this normally works as there are plenty of call going thru there...

  19. Outbound redirects not answered and lost more log details required

    Thanks for the detail. I have now found it. I see there is the following for an outbound call that shows as not answered and did not arrive at the sip gateway we use 19/02/2020 10:47:31 - [Flow] Target endpoint for 441268923138 can not be built! 19/02/2020 10:47:31 - NAT/ALG...

  20. Outbound redirects not answered and lost more log details required

    John Thanks for the update. Where exactly is this setting as I cannot find it in the advanced settings section?
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