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  1. Transfer voicemail across bridge.

    Thanks @YiannisH_3CX I figured as much, but always good to have confirmation.

  2. Transfer voicemail across bridge.

    Here's a goofy one: I'm trying to transfer voicemail across a bridge. Outbound rules work for direct extension dialing and call transfers across the bridge but when checking voicemail and hitting the default option 5 to transfer, any extension outside of local is "extension not found". Not a...

  3. In Consideration Need a report TRACKING number of Simultaneous Calls over TIME

    I would also like to see this reporting feature. I have a monitor with each PBX I'm charged with showing its 3CX interface specifically for the reason of figuring out my average & max SIM call usage per location. I have to know this information to see what license to purchase and use. I'm also...

  4. Specific Calls Trigger multiple lines.

    Hmm. Okay let me try to pull some more appropriate logs. The log I pulled had no apparently relative information in it nearby the same time stamps. This is the first time I've had reason to even check logs more than the regular event and call log. I'm probably just doing it wrong.

  5. Specific Calls Trigger multiple lines.

    Head, meet wall. Company A has an area code of 636, probably arbitrary but just as a note. When Company A dials any of our numbers, the receiving phone acts as if it's receiving 3 calls virtually simultaneously. Company A does not experience this with any other company including other offices...

  6. Solved PBX Blacklisted the main SIP Trunk IP

    Roger, thanks for the verification.

  7. Solved PBX Blacklisted the main SIP Trunk IP

    Yea, that's what caused it to get blacklisted. All it took was a few failed register attempts and someone not paying the proper amount of attention to the logs (me). Just pointing out trunk IP's don't necessarily get automatically white-listed. Of course, now I'm going through all our other...

  8. Solved PBX Blacklisted the main SIP Trunk IP

    FYI in case it's new info for anyone. A few months ago one of our locations changed providers but when the new SIP Trunk info was entered, the IP was not automatically nor manually white-listed. A lesson learned, but possibly helpful to someone else. All inbound calls were dropped until we...

  9. Training question

    Oh! I see, I was not reading it the same way. I read that you can restrict outbound calls to all users with the exception of the Sales Group. You're saying it was offering a situation and asking me if it could be done. Thank you for clarifying that ha!

  10. Training question

    But if Sales is a group I create, why could I not restrict outbound calls for that group just like any other group? I'm still missing something here, sorry.

  11. Training question

    Thanks for the reply. It sounds like you're affirming my response but you said true. Are you saying the answer to that question is True or that what I said is true?

  12. Training question

    First, most apologies as I'm sure this is an odd and probably dumb question. I did search for clarification, but to be honest, I don't even know what to search for... I'm just now getting into supporting our organizations 3CX system and trying to do so quickly so I'm going through the...
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