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  1. NickEmpireComm

    Multi-Registration - Odd DND issue

    I've Narrowed it down to something in the customer network/firewall. I just now have to determine what's causing it to happen. Side note, the SBC also isn't able to see any phones plugged into the network so there's a level of security on the network that needs to be investigated.
  2. NickEmpireComm

    Multi-Registration - Odd DND issue

    Hello Charls I understand this, however I'm sure others setup like this as 3CX hasn't provided a way to do this. Some customers REALLY want to get off their NEC/Mitel systems and like a lot of the features 3CX brings to the table. However there are features they rely on like shared mailboxes...
  3. NickEmpireComm

    Multi-Registration - Odd DND issue

    Hello 3CX Community! I've come across something I'm going to call a quirk We are using X210-V2 phones with two extensions registered on them. The main EXT is auto provisioned for the person using the phone. The second ext is used for a shared mailbox (Best solution when migrating from Mitel)...
  4. NickEmpireComm

    “Call using” behaviour change between firmware 96.86.0.72 and 96.86.100.5

    It would appear that the server has auto removed the firmware it pushed to it (the .100.5) I can see now ever T54W on our server running that firmware is flagged as not supported. I'll push a downgrade after hours to avoid causing service issues for my coworkers. As long as the SBC function...
  5. NickEmpireComm

    “Call using” behaviour change between firmware 96.86.0.72 and 96.86.100.5

    Normally, yes I would. However, in router phone setup it requires different firmware as per 3CX. I have downgraded the firmware. Fingers crossed this doesn't cause any issues with the SBC portion of my setup.
  6. NickEmpireComm

    “Call using” behaviour change between firmware 96.86.0.72 and 96.86.100.5

    So I'm having this issue on my T54W on firmware version 96.86.100.5 with the phone setup as a router phone. DND does not sync...at all. Also this is a required firmware for the router phone setup. Any workaround suggestions to fix this? It's super annoying.
  7. NickEmpireComm

    Question About V18 Changes

    I called support and I have an update. The issue is due to using Multi Company Mode. This wasn't an issue on update 7, but for some reason on update 8 it seems to be. It's been reported to the R&D team. I tried also including the 999 extension in each group to see if that was it, but it was...
  8. NickEmpireComm

    Question About V18 Changes

    I have a question that would fall under this thread but a different issue. Specifically related to the update 8 changes. Pre-update 8 we could dial the VM access number, press # when prompted for the PIN and then be asked for a mailbox number to access another mailbox. However this has stopped...
  9. NickEmpireComm

    Voicemail Distribution

    Today I was doing work for a customer of ours on a NEC system with a UM8000 voicemail. While working to setup their request I realized there is an amazing feature that would make group mailboxes easier. Since we can do a key that would allow indication of a mailbox (I.E. Flash when there are...
  10. NickEmpireComm

    MMS Image file extension missing

    This is within Twilio and not within 3CX.
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