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  1. JoshWS

    Outgoing calls spoofing dialed number

    on the pbx go into the trunk settings and select options then caller ID control, under remote party ID change this to outbound caller id taken straight from extension settings. Then ensure you have the correct outbound caller ID in the user settings
  2. JoshWS

    Outgoing calls spoofing dialed number

    So its getting to the provider with the correct from field, sounds to me like a provider issue
  3. JoshWS

    Outgoing calls spoofing dialed number

    Looks like the PCAP is showing the from number correctly if the from field is displaying the number it should be, can you see traces on the SIP providers side? Might also be worth getting one from there too and seeing if the "from" fields are being altered
  4. JoshWS

    Outgoing calls spoofing dialed number

    Have you done a PCAP and checked this?
  5. JoshWS

    Custom holiday prompt

    Could be a bug with the file, perhaps try downloading it, listen to it and ensure its correct, then put it in the 3cx audio converter and re upload to ensure its in the correct format
  6. JoshWS

    How to Configure Yealink T33G without SBC or Router Phone

    If you are deploying more than one handset at a location i strongly recommend using a SBC like a raspberry Pi or if you have a linux or window machine use that. Then you will have no issues with the T33G. However, if you are going to be purchasing these you are probably better off buying a...
  7. JoshWS

    How to Configure Yealink T33G without SBC or Router Phone

    You'll want to configure the phone using STUN, this is unsupported by 3cx and not recommended. Ill paste the link below to the 3cx page https://www.3cx.com/docs/manual/ip-phones/
  8. JoshWS

    DST change

    Hi Nicholas, Thank you for providing the new firmware update for these phones. However what i cannot understand is how we are expected as resellers to now factory reset all of our deployed Yealink handsets upgrade to the new firmware and reprovision back to the user. This is not a feasible...
  9. JoshWS

    Yealink Phones with QOS

    Yes this also affects internal calls. 3cx is cloud and hosted by 3cx
  10. JoshWS

    Yealink Phones with QOS

    Have got a handful of devices on a Voice VLAN, which are not showing up in the QOS settings on the draytek router on a customers LAN? Anyone else experienced this? Phones are all registered and customer is taking and making calls but there is a few seconds of latency on the AX83H devices so we...
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