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  1. Edit trunks not possible

    I've now been affected by this. Needs fixing. Lots of other features are also missing that was part of V18, yet we are told we MUST move everyone to V20 by 31st May.
  2. pfSense Firewall Rules

    We run PFsense on all our hosted installs without any issues.
  3. 3CX Multi Tenant feature inquiry

    Hi, No, this is not a feature of V15.X. You will need to do a separate install for each customer.
  4. T49G SP Issue

    We purchased 4 of the T49 IP Phones and had the same problem. ended up Yealink was not able to resolve so gave us a full refund and downgraded to the T48 with no issues.
  5. Restrictions on simultaneous incoming/outgoing calls

    Hi, Sorry this feature is not possible via a single sip trunk.You will need to split this into two trunks.
  6. Choose from multiple SIP Trunks

    is there a reason why you have multiple SIP Trunks? you would need to had a prefix to each outbound rule such as 9 for Trunk 1 and 8 for trunk 2. you would then dial 9<Phone Number>
  7. VPS Server Recommendations

    We run each PBX on a Virtual Windows 2012 R2 Server 4 x Servers in a HA / DRS Cluster Server Spec - Each Server in the cluster 2 x Intel Xeon E5-2650 CPUs (shows as 32 Logical Processors per server 128GB Ram Each server is connected to two Independent San Switches via two 10gbps feeds. Our...
  8. VPS Server Recommendations

    We deploy all our 3CX PBXs via our cluster processing 60,000 calls per day with no issues.
  9. Cloud Server

    Ok, un-managed hosted PBX is £99.99 + VAT per month of which is backed up daily and is hosted on our VMware High Availability Cluster to offer 100% Up-time
  10. 3CX Fax Server

    You might be better asking your provider if they can do fax to email at network level. This also then has the benefit of not using your 3CX Channel licence and can be left dealing only with voice.
  11. Cloud Server

    Hi, We provide Hosted 3CX, what are your requirements.
  12. Connecting 3CX to ISDN 2e in UK

    You should have given us a call We run our own network and we could have advised you that moving the PSTN line over to us, could have upgrade the response times to 4 hours / 365. VoIpon, Draytel, Voiptalk are all based on the same network Teleappliant of which have had lots of issues in the...
  13. High Availability in version 12.5

    We use Vmware Cluster for all our 3CX Hosted PBX services for customers. If the node powering the 3CX PBX dies, the VM is then backup on another node and service resumes. Will cost alot unless you choose a provider who provides this services (We do) from £99 per month.
  14. Connecting 3CX to ISDN 2e in UK

    Hi, I assume this is Brian? What issues are you experiencing?
  15. Is anyone able to get voipfone.co.uk to work with 3CX

    Hi 3CX are not being picky, its more of the provider not wanting to pay for testing. 3CX charge the provider a fee to test the network and setup templates and if everything goes well, then its deemed supported. I doubt Voipfone will pay this fee as they have their own PBX Service. We on the...
  16. Gamma IP trunk configuration

    Hi, Gamma is not currently a supported provider of which i suspect is due to the following. Gamma monitor the Via field on outbound calls and if not from a trusted public IP they reject the calls. now this is fine if the PBX is hosted in a data centre as the public IP address will be on the...
  17. Draytel SIP

    Draytel is part of VoIptalk.org which a supported template already exists for this so the only thing that needs changing is the SIP URL to match the draytel sip url. should not be a problem getting this working.
  18. Is anyone able to get voipfone.co.uk to work with 3CX

    You really need to use a supported SIP Trunk provider on 3CX if going to be used for Business as 3CX will not offer any official support and or features may not work. You set this up as a trunk not a sip account. go to the provider and advanced tab and select inbound / outbound for registration.
  19. Free Calls out with SIPTRUNK

    Hi Jon, You will not be able to make external calls without a SIP Trunk (External Phone Lines) We are an approved 3CX SIP Trunk Provider of which we also offer dealer commissions so you make revenue on customer phone calls.
  20. Am i being hacked? SIP Private Asterisk

    sometimes the calling party send to their voip provider a caller name such as extension name on 3CX if the voip provider supports this, it will be sent on to the person they are calling so if your SIP Provider supported this and the name on your extension is set to Chris. on the persons phone...