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  1. Marios Neophytou

    Android 3CX App don't receive call if not Running

    Hello, In case of misconfiguration you will see the following line under 3CXDialer.log file: Unauthorized The request's Authentication (Server-) Key contained an invalid or malformed FCM-Token (a.k.a. IID-Token).
  2. Marios Neophytou

    Android 3CX App don't receive call if not Running

    - SM-G935F is one of our main device and I do not see any issue. - Check also if the PUSH request have been sent from the PBX (Check 3CXDialer.log file under PBX server or download the log file from management console) - Run the firewall checker and see if any port is blocked - Try another...
  3. Marios Neophytou

    Android 3CX App don't receive call if not Running

    - I cannot see any issue with the above scenarios. - Just to let you know that if you press the home button or just lock the phone then the app does not go imminently to PUSH mode -- it needs few second. - If you exit the application normally by clicking the exit button on the app menu, does the...
  4. Marios Neophytou

    Solved Snom C520 WiMi

    Please check your inbox Thank you
  5. Marios Neophytou

    REST API for 3CX

    Did you check this document https://www.3cx.com/docs/crm-integration/ ? or are you looking for something else? Thank you
  6. Marios Neophytou

    Android 3CX App don't receive call if not Running

    Hello, Do you have PUSH enable for the specific extension ? (Extension >> Phone Provisioning >> Enable PUSH for smartphones) Thank you
  7. Marios Neophytou

    Android 3CX App don't receive call if not Running

    Hello, What do you mean by running but reduced? Do you mean that the app is on background and you do not receive any notification? Can you provide us with more information so we can understand your issue? (App version, Mobile brand etc..) Thank you
  8. Marios Neophytou

    REST API for 3CX

    There is a similar discussion on another thread regarding REST API check the link below https://www.3cx.com/community/threads/3cx-crm-server-api.52205/ Thank you
  9. Marios Neophytou

    3CXPhone For Windows 15 Will Not Start on Windows 7

    Hello @Mwamba , Does VCEWindows8Agent.dll exist on the PhoneApp folder under ProgramData after you uninstalled/installed the app?
  10. Marios Neophytou

    Default Audio input not working on Mac

    Hello, Yes that a normal behavior. Headset should be indicated on Mac client. Thank you