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  1. "This Account Is Blocked"

    Thank you Greg. Will check with them

  2. "This Account Is Blocked"

    I am now of 3CX Free but I cannot for the life of me figure out if I set it up on Google Cloud like I had in the past. I dont spend all day every day monitoring it until something goes wrong and now it seems I am getting a "This Account Is Blocked" message every time I call out and nobody can...
    • Leaders
    • Thread
    • Replies: 2
    • Forum: SMB

  3. Solved Free 3CX Rules and Extensions. Where to add?

    Kinetix guys managed to sort it out for me. Thank you all.

  4. Solved Free 3CX Rules and Extensions. Where to add?

    Thank you all. I am following the instructions on this page. I get to point 2.3 bu my DID button is greyed out. I assume this is where I am meant to add my DID number but dont know why it is greyed out. If someone can help please? Thanks, see attached.

  5. Solved Free 3CX Rules and Extensions. Where to add?

    Hello, I have downloaded the 3CX software and signed up for a new SIP number through Kinetix. Where in the software do I create an extension for myself and then, where do I create a rule that the number 021xxxxxxx should ring to my extension please? Thank you
    • Leaders
    • Thread
    • Replies: 6
    • Forum: SMB

  6. Forwarding calls from one 3CX system to another

    Excellent...thank you kieferschild. Will look into that

  7. Forwarding calls from one 3CX system to another

    We have our own 3CX system and are now gathering a number of digital agencies to work together on projects as we as customer support. We are trying figure out how we can forward a call from one 3CX system's extension number to another 3CX's extension number please? Many thanks

  8. Call stops after 3 rings

    Hi John, I am calling my own cell phone, so I would expect to see it ringing but it doesn't. Just found the Activity Log now on the Dashboard This is the Log details 06/04/2020 7:41:20 AM - Call to T:Line:10000>>0820000000@[Dev:sip:[email protected]:5060] from L:49.1[Extn:00000] failed...

  9. Call stops after 3 rings

    I only see a Call Log and no Activity Log (new to 3CX and used Ctrl + F to find all reference to "Log") Will call them today, thanks

  10. Call stops after 3 rings

    Finally got everything running and able to make outbound calls since Saturday but as of today, when I make outbound calls, after 3 rings, the call just ends. I have enough call credit with Dataphone, so that is not the reason and wondered if someone could shed some light on the problem I might...

  11. Not able to log into instance

    Is there a way to delete my instance and start again? I need to get this up and running today.

  12. Not able to log into instance

    It loads in my browser but not in anyone else's browser. I am wonder if the static IP address change I made is the reason for it? Kicking anyone else out? I am not able to log in however to undo the changes. If I try log in, I get this error. "Login access denied. Too many incorrect login...

  13. Not able to log into instance

    No joy

  14. Not able to log into instance

    Will try that thanks Saqqara, two secs

  15. Not able to log into instance

    Hi. Just finished setting up Google instance, was reading documentation and applying changes and all of a sudden not able to load the instance. https://bit.ly/2TqWXng Last thing I did was change the static IP address. I have tried accessing the instance from my phone (after reading...
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