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  1. App requiring internet access?

    I suspect the problem is the hostname: I see in the XML configuration file the ProvLinkExternal tag contains the public hostname of the 3CX server. I didn't install the server myself so I'm not sure, but this is probably resolved with a public IP address. Since the Android clients are locked out...

  2. App requiring internet access?

    Hi We run 3CX server in our LAN. We have few handsets, which are Android phones, which need to register to the PBX and be able to make phone calls, inside and outside. But we don't want these phones to be able to freely surf internet, so we locked them down to LAN only. Sadly, with this...
    • maxxer
    • Thread
    • internet lan
    • Replies: 3
    • Forum: Android

  3. Incoming VoIP to VoIP drops the call

    It's happening with at least two different VoIP providers. It seems that 3CX hasn't dropped the call, as in the logs I see not answered... I'll do some intensive tests tomorrow to see if I can get any error

  4. Incoming VoIP to VoIP drops the call

    Another VoIP system means another trunk, from a different provider than mine. I mentioned PSTN lines because if I make a call from a traditional phone system (i.e. my cell phone) everything works fine. yes as I said 3CX reports the call as unanswered for all the time the caller waits for an...

  5. Incoming VoIP to VoIP drops the call

    Hi. We're experiencing a strange issue on our on-premise installation: it works great, but when we receive a phone from another VoIP system the call drops after two rings, but on the other side they say there's no answer. Our 3CX has an IVR, so the calling user listens to the message, composes...

  6. Office hours not respected

    Hi @YiannisH_3CX did you had any chance to investigate further on this matter? I have a fresh install of Debian+3CX, if you need specific testing. I just configured break time between 15:00 and 15:20, dialed inbound at 15:01 and it went to the standard route, not using the OOO one. Server time...

  7. Office hours not respected

    that command didn't work in my Google Cloud console, but $ date +%Z CET so the TZ should be ok. The break times were there as attempt, but according to your description we need to change office hours so I'll remove them

  8. Office hours not respected

    I'm digging into the advanced parameters and I found two settings which might be relevant: TIME_DST_SAVING_MINUTES: 60 TIME_UTC_OFFSET_MINUTES: 60 We're in Europe/Rome, so currently UTC+1 (non DST). Is it possible that it's doing +120 minutes because of this? EDIT: DST param is set to 0

  9. Office hours not respected

    It looks like all the times are shifted by 1h. but system time is correct. I've also set timezone setting in php.ini, but still the same

  10. Office hours not respected

    I don't think the problem is with extension, but from the SIP Trunk configuration itself. I've set it this way: so it's very simple: during office hours play an IVR, when outside play another. The problem here is that if I call say 10 minutes after the work hour started I still hear the...

  11. Office hours not respected

    Yes, we're using the latest 15.0.60903.0 We followed that, but the responder is not always in time with what I choose

  12. Office hours not respected

    Hi. I'm trying to configure office hours but it doesn't seem to work. I'm trying both on a Google Cloud instance and on an on-premise local install. I'm using the default work hours, from 9 to 18, with 1h break from 13 to 14, but when I call the main (and only) trunk at 14:10 the responder...
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