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  1. There was no user or outbound rule found for the number [...] that Ext.10 dialed - Issue

    Tried unsuccesfully with this configuration

  2. There was no user or outbound rule found for the number [...] that Ext.10 dialed - Issue

    Thanks a lot, that was very useful. The issue is still persistent tho. I'm not sure I figured out the "Calls from Extention(s)" parameter. I set it up to "10" (not knowing what it actually means or does), Calls to numbers starting with prefix to "+39" and Calls to numbers with a length of to...

  3. There was no user or outbound rule found for the number [...] that Ext.10 dialed - Issue

    Thanks for the clarification. It's not clear to me what the second parameter stands for exactly. And by the way I assumed that leaving the field blank would have created a sort of "global" outbound rule. If I'm wrong, does this means I need to set an outbound rule for each prefix in need to...

  4. There was no user or outbound rule found for the number [...] that Ext.10 dialed - Issue

    Good morning, I'm working at an integration between 3x and Salesforce, and when I send a test call I receive this error log: Type Warning Event ID 30052 Date 06/23/2025 10:26 AM Details There was no user or outbound rule found for the number ********** that Ext.10 dialed. I set up an outbound...

  5. Calls not logging in Salesforce's Activity/chatter section

    Hi, I'm assisting my business in their 3CX's Salesforce integration. The integration seems to work fine overall as 3cx can see the list of leads from the Salesforce account and even send calls. The problem is that these calls are not logged in the activity/chatter section of Salesforce, and...
    • djrof
    • Thread
    • Replies: 1
    • Forum: 4SC
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