Search results

  1. TheodorosG_3CX

    CopyFail Kernel Vulnerability (CVE-2026-31431)

    Security updates have been pushed to our repos so you may also confirm: https://www.3cx.com/blog/change-log/pbx-security-updates/
  2. TheodorosG_3CX

    Department Membership Not Respected

    @lancerichards The new U9 Release Candidate has more AI improvements, you may check and provide your feedback.
  3. TheodorosG_3CX

    Ai function requests from client

    You can go the other way here, for example send the inbound call to a CFD for CRM lookup and then tranfer the call accordingly to the AI Agent.
  4. TheodorosG_3CX

    Department Membership Not Respected

    When the AI Agent is created is also part of the Default department, are also both extension in the default department?
  5. TheodorosG_3CX

    Department Membership Not Respected

    If you ecxlude the extension from the other department, does it proceed porperly?
  6. TheodorosG_3CX

    Department Membership Not Respected

    This can be expected since the department owneship for the AI Agent is a specific department. If you assign all departments for the AI Agent though, what is the behavior?
  7. TheodorosG_3CX

    Click to Call not working

    The ClicktoCall is installed on the browser level and convert numbers to clickable url in order to redirect to the 3CX Client. This will not apply when you press the Call option from the CRM.
  8. TheodorosG_3CX

    Contacts Importer

    You may also check the guideline here for more information.
  9. TheodorosG_3CX

    Tranfert sur datetimme et sda

    Yes the script is offered as "default" according to description in the guideline. You can modify accordingly and test it. If there is no issue with the modification this will be compiled successfully.
  10. TheodorosG_3CX

    Tranfert sur datetimme et sda

    Check also the script as per guideline below: • https://www.3cx.com/blog/call-flow-scripts/call-routing-did/
  11. TheodorosG_3CX

    Solved inbound routing to wrong ring group

    It's in the Dashboard:
  12. TheodorosG_3CX

    Solved inbound routing to wrong ring group

    For verbose go to activity logs in order to enable, check steps below:
  13. TheodorosG_3CX

    Intercom calls

    Yes correct, you can test this to verify on your PBX as well. Just tested on mine and works great.
  14. TheodorosG_3CX

    Intercom calls

    The Paging dial code is the same for intercom. For the Paging you need to call the paging group with the dial code while for the intercom you need the dial code along with the extension. Ensure that the extension that will make the intercom has also operations enabled for the department:
  15. TheodorosG_3CX

    T58W-Pro Hotdesk - mysterious sudden reboots

    Ensure first that you are using the default template in order to verify if this is the reason.
  16. TheodorosG_3CX

    Fanvil V series (Router phones) | Configuration Guide

    @Alexandre R. Check the new Update9 release: • https://www.3cx.com/blog/releases/web-client-redesign/ • https://www.3cx.com/blog/change-log/phone-system-change-log-v20/
  17. TheodorosG_3CX

    Logged out receptionist still gets call from queue

    Have you considered to configure specific office hours for the user in order to automatically be set to DND and logout from the Queues?
  18. TheodorosG_3CX

    3cx+bitrix24 integration.

    This will need to check the system service log file but first you need to set the PBX in verbose logging level.
  19. TheodorosG_3CX

    SQL Server Export Error Event ID 50032

    Is it possible when you are out of office hours to press the option "Optimize Database" and once it is finished to try and offload again?
  20. TheodorosG_3CX

    Sales Force Integration

    This error is related with the redirection url. Ensure that this is applied in the CRM as per guideline:
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom