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  1. T88W Pro

    Hello, I tried this also but ran into the same issue. I think that we need 3CX firmware in order to get it to work.
  2. Android-based Yealink models?

    I agree that the T58W Pro is Android-based and is currently listed here: https://www.3cx.com/sip-phones/yealink-t5-series/ but possibly there is a critical difference between Android 9 (used by the T54W) and Android 13 (used by the T88W-PRO) that makes this problematic for development - I'm...
  3. 3cx audio converter

    I recommend using Audacity. You just import the audio file, then simply go to export it with your required parameters.
  4. Android-based Yealink models?

    Thanks for the reply. Will 3CX be supporting Android based Yealink phones in the near future? What confused me was that the 3CX logo was shown under the 'Compliance' section of the Yealink T88W-PRO datasheet, but I see this has been removed sometime in the past 48 hours. What our customers...
  5. Android-based Yealink models?

    We’ve recently been receiving requests for the Yealink T88W Pro from our customers, but were disappointed to find that the phone isn’t supported by 3CX. I decided to reach out to Yealink about when we should expect the phones to be supported by 3CX. An agent from Yealink came back to me with...
  6. T88W Pro

    I contacted Yealink about this, and they have responded saying: Is anyone at 3CX able to confirm whether this is correct? We're getting lots of requests for this phone and it's a shame if this is true.
  7. T88W Pro

    Did it work for all features? Or were some not working?
  8. T88W Pro

    +1 We would really appreciate this ASAP.
  9. Which SIP Trunks are supported with 3CX SMB, Basic?

    Thank you - much appreciated.
  10. Which SIP Trunks are supported with 3CX SMB, Basic?

    We've not got any expeirence with SMB but have a customer requesting to know whether BT Wholesale HSIPT trunks are supported on SMB. Further, which SIP Trunks are supported with 3CX Basic? I ask as I know that not all SIP Trunks on the 'Supported' list are compatible with 3CX Multi-tenant...
  11. Migrate licence to new partner

    Hi Paulo, Thank you for the quick answer - much appreciated. Kind regards, Harry
  12. Migrate licence to new partner

    One of our IT partners has requested that we takeover one of their client's 3CX instances. The licence is currently linked to their account and I would like to know if it is possible for the licence to be linked to my account going forward. If this is possible, we'll then be upgrading the...
  13. Multi-tenant with 3CX hosting. Can't add new BT HSIPT Trunk (UK)

    Thank you for coming back to me. Apologies if I am misunderstanding but I believe that I am using registration based trunks? Would it be possible for me to share the SIP Trunk checker's report with you privately to verify this?
  14. Multi-tenant with 3CX hosting. Can't add new BT HSIPT Trunk (UK)

    Yesterday I migrated my multi-tenant 3CX instance from self-hosting on AWS to 3CX’s hosted platform. The migration appears to have completed successfully - all IP phones and existing SIP trunks are operational. I have been using BT Wholesale (HSIPT) SIP trunks, and the existing trunks continue...
  15. Migrating multi-tenant from AWS to 3CX hosting

    I'm considering migrating my 3CX v20 multi-tenant instance from AWS to 3CX hosting and just wanted to check whether there's anything I should be aware of here. Is my understanding of the process correct: My SIP Trunk provider is on the supported list and is registration based I'll first take a...
  16. 'Add contact to Department' option in 3CX Multi-tenant

    Thanks again for your assistance.
  17. 'Add contact to Department' option in 3CX Multi-tenant

    One last question, if I may: is it possible for the system owner to edit the phonebook for other tenants?
  18. 'Add contact to Department' option in 3CX Multi-tenant

    Great - thanks for clearing that up for me!
  19. 'Add contact to Department' option in 3CX Multi-tenant

    Thanks for coming back to me. Is this effectively the 'multi tenant phonebook' that was highly requested when multi tenant came out?
  20. 'Add contact to Department' option in 3CX Multi-tenant

    Hello, I've got a multi-tenant 3CX instance (Version 20.0 Update 8 (Build 1109 Release) and I notice that I have the option to 'add contact to department'. Is this a per-tenant phonebook? Many thanks for any assistance.