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  1. Call waiting : ring / hold music during conversation

    As a matter of fact, they do have Enable Preview on phones that need to answer Intercom calls - since thats the only way to see the visitor before accepting call

  2. Call waiting : ring / hold music during conversation

    Here is the "License" table snippet. Assuming it refers to the product installed as much as licensed, correct ? Product Standard Annual Version Number 16.0.9 I'm unable to screenshot without a cumbersome back and forth but here is what happens : There is a ring group (806 - made up of...

  3. Call waiting : ring / hold music during conversation

    Saqqara, This is 3cx running on Windows 10.0.19042.1165 in-house, all within same network. Phones are on the same subnet as the PBX. Provisioning is local. Phones used are Fanvil X7, X6 and X6U and Fanvil i10v intercoms. Two Akuvox R20A intercoms are used as well. 3CX version is recent - how...

  4. Call waiting : ring / hold music during conversation

    The extension is indeed a part of a ring group, and it happens both on outside and inside calls. There is a concurrent issue with Ring Group not ringing the group but just one random person on the group while everyone else gets an instant "missed call" without any ringing. Interestingly, the...

  5. Voicemail works only on some extensions

    Actually, the "new" thing was a coincidence - I created some brand new extensions without this artifact. So it's really just some have this issue and some don't, even though everyone can access VM directly via 999. Restarting seems to have no effect.

  6. Call waiting : ring / hold music during conversation

    All knowing All, When a call comes in during another call, the original party sometimes but not always hears ringing or hold music concurrent with the conversation. Has anyone seen similar behavior ? Any ideas how to get rid of it ? Thank you !

  7. Voicemail works only on some extensions

    And again good day dear All, Found out today that most new extensions do not have voicemail pick up at all, they just keep ringing indefinitely. Meanwhile, on some other - older - extensions VM works properly. I compared settings for both extensions line by line and everything is identical...

  8. Solved ‘Ring All’ doesn’t

    There is no STUN or SBC and everything is local (relatively, as multiple switches are involved and I've seen VLAN hiccups that hopefully won't impact this). Re-checking the Available status and Accept from Ring Groups seems to have helped the issue and now everyone who is supposed to ring does...

  9. Solved ‘Ring All’ doesn’t

    Good day dear All, ‘So upon configuring a Ring Group to ring all I found out after protracted debugging that it just doesn’t ring all, at least not in the expected sense of the word. Some extensions on the list may or may not be instarung - that is, a handshake just enough for a "missed call"...

  10. Solved Fanvil Intercoms and Phones Video Preview

    Thank you for the quick response ! You're right, it's a hardware thing above all - still, perspective of PBX users would be valuable. In any case, it seems that the key word for this feature is "preview" so if anyone runs into similar issue, you want to check "Enable Preview" under...

  11. Solved Fanvil Intercoms and Phones Video Preview

    Good day wise All, While this is mostly a firmware question, I still wanted to tap collective knowledge here : when connecting i* Intercom and x7 phone to the 3cx, how does one make a picture appear when the call comes in ? Default setup only sets up video call once phone user accepted the...
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