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  1. X3SP Stops receiving audio.

    I have a system that is hosted by 3cx. There are two locations with two SBCs. One location has no problems. The other currently has one user and she is having problems with calls audio. The incoming audio becomes garbled and sounds like a cell phone going out of range. Incoming and outgoing...
  2. Fanvil X3S Firmware won't update, nor will SBC's

    I have a system with a number of Fanvil X3S's and 2 SBC's. They refuse to update. I've tried multiple times. I've reprovisioned and rebooted the phones but it doesn't work. They disappear from the phones list but when they come back up they have the old firmware. The SBC's don't pay any...
  3. Problem configuring Yealink DECT W60B w/ W56H handset.

    I've upgraded the ROMs. They both show the correct ones on the phone and base web page. I've selected SBC as the provisioning method (3cx is in 3cx's cloud). I've used the numerical address and a URL to the SBC. The SBC is running on a pi4. It works with my desktop phones just fine. It just...
  4. Problem configuring Yealink DECT W60B w/ W56H handset.

    Sorry I wasn't clear enough. I dialed 100 on the DECT phone (106). While punching in the numbers it says line invalid at the top. When I punch dial it responds: Call failed via: IP phone line forbidden under status > line status it shows a small red circle with an x in it. The Yealink base...
  5. Problem configuring Yealink DECT W60B w/ W56H handset.

    I can't get the handset to make an intercom call to a desktop phone. I haven't set up a VOIP provider yet so I can't make a "real" test call yet. I've done everything that the docs on 3cx say to do. I've never set up a DECT phone before. It has downloaded the config file. What do I need to check?
  6. How do I revert to 15.5 or tell me how to get v16 call flow designer and where to upload on v16

    I have a customer who uses voice apps. He has a Google cloud-based PBX. How do I revert it back to 15.5 from an auto-update to 16 so his voiceapp works? If you can't do that you can also tell me where to get the new call flow designer and where to upload its scripts to.
  7. Automatically change an extensions status based on time.

    Is there an option somewhere that I can use to change an extensions status to away? I know there is one to change to available but I can't find one to change it back.
  8. SBC Tunnel ports.

    My firewall checker says everything is ok. I'm referring to the network with the SBCs on them. Does the SBC require that port 5090 be forwarded to it? I don't think it does but just making sure.
  9. SBC Tunnel ports.

    First time using a hosted PBX. It will have 3 different locations. I've got three raspberry pi's setup as SBCs. Do I need to setup any forwarded ports? They seem to work fine but I don't want to have intermittent problems down the road.
  10. Please press pound.

    It's the fault of Twitter. Hashtag this. Hashtag that.