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  1. Transferring Calls from iOS or Android issue

    Thank you so much! that worked.

  2. Transferring Calls from iOS or Android issue

    Running on: 18.0 (Build 35) IOS: 20.0.10.76 This morning, we have noticed that transferring calls using the name/extension picker is not available. When pressing the transfer button, it shows the number pad and have a back arrow on the top left. When selecting that arrow, it shows the picker...

  3. Soft/Garbled/Bad quality audio on Fanvil X3SG

    Hello, Thank you so much for your response. I have changed the settings in the Codecs setting and for all of the phones individually as shown below: In regards to reprovisioning the phones, is it just a matter of selecting all the phones and clicking the "Reprovision" button as seen below...

  4. Soft/Garbled/Bad quality audio on Fanvil X3SG

    I have been getting feedback from our users that they are having issues with external and internal calls using their IP Phone (Fanvil X3SG and X3U) that the audio of the person they are talking to is hard to understand. Either the audio is soft, garbled or just intermittently bad quality. It...
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