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  1. Silence when answering calls between phones in the office

    Hi All, I Installed a new system using Google cloud deployment. the office has 4 GrandStream GPX1630 phones. everything works fine besides the internal calls. when 1 phone calls the other we hear silence. any ideas? TIA

  2. Delayed Incoming and Outgoing calls

    Thank you for the detailed answer. So it's basically another computer that resides locally in the customer's network?

  3. Configure a click # for office hours after Voicemail message

    OK. I will start to configure that. Thank you!!

  4. Configure a click # for office hours after Voicemail message

    Yes. we want to option when off hours to play a message and at the end have the option to press 1 for next day office hours

  5. Configure a click # for office hours after Voicemail message

    3CX Version: 16 (Latest) Server OS Debian 9 Is the 3CX Server Hosted and where? Hosted, Google Cloud IP Phone Make/Model/Firmware, GrandStream GXP1630 1.0.4.132 Provisioning Method: Local / VPN / STUN / SBC - STUN Trunk Provider or Gateway Make/Model VoIP.MS Has the Firewall Checker passed: YES...

  6. Configure a click # for office hours after Voicemail message

    Hi All, did anyone of you ever configure the option for voicemail? I need to configure the system to allow click one to hear our office work hours for the next day. TIA Tal

  7. Delayed Incoming and Outgoing calls

    OK I'll try and update. Thank you

  8. Delayed Incoming and Outgoing calls

    OK. before moving them to the 3cx system they had Vonage. And I left the configuration the same. the port forwarding was on and the SIP ALG is off by default. Do you still think I should change the configuration?

  9. Delayed Incoming and Outgoing calls

    My 3cx is on Google cloud. The strange thing is that the softphone works fine, and when the ip phone is holding the extension it's getting delayed.

  10. Delayed Incoming and Outgoing calls

    Yes.

  11. Delayed Incoming and Outgoing calls

    I did configure port forwarding in the router. Also, I disabled the SIP ALG. I forwarded the rang 5000 - 15000 so everything will go through. Why do you think changing this on the 3cx will make a difference?

  12. Delayed Incoming and Outgoing calls

    I use [custome].my3cx.ca

  13. Delayed Incoming and Outgoing calls

    they are a small office with 1 phone at the moment. I tested the same extension with a softphone and it works without issues.

  14. Delayed Incoming and Outgoing calls

    Sorry. I forgot that, They have Yealink T21P_E2, but I also tried with Grandstrean GXP2130.

  15. Delayed Incoming and Outgoing calls

    Hi, I'm having an issue with one of my customers. Their incoming and outgoing calls are delayed between 5-10 seconds. from time to time the phone(Remote Stun) is registered but no incoming calls and it takes quite a few goo restarts to recover. They have the following configuration: The...
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