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  1. 3cx hangs up when using ## to transfer

    So I have not had time to get all the info, but I do have an update, it transfers calls that we make, so if we call out to a customer, it will transfer those. But It will drop any call transferred that came from outside...
  2. 3cx hangs up when using ## to transfer

    I will see if I can pull the logs, it is only happening to 4 new employees, who were just set up. But they were set up exactly the same way as all of the other employees. I have no idea what verbose mode is. By sets are you asking about the headsets? If so they are plantronics, but I do not...
  3. 3cx hangs up when using ## to transfer

    So when I use ## to transfer a call, or use the transfer button to do the same thing, it hangs up on the customer, rather than transfering them to the correct person... We are using 3cx 7.7 and 9. Any ideas? IF we use the transfer button, it will ask to input the extension, upon doing so, it...