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  1. Zoho Call journaling not working

    I'll double check tomorrow once the client is back, and then report findings. Thank you

  2. Zoho Call journaling not working

    Hi, I'm attempting to intergrate 3cx with Zoho, I've followed the tutorial and i can the tests come back with info, the web client triggers the records etc, but I cant seem to get the journaling working... They created a custom field called Extension and I've duplicated that in the crm...

  3. Recordings dissapear after extansion name change

    My thoughts exactly, when clients say they were "fiddling" with things I'm assuming they fiddled wrong. and they did mention they looked at assign so thoguth they must have completly wiped something.

  4. Recordings dissapear after extansion name change

    Yea if I ssh in, I can see the extension but then when in the folder I can only see a few new recordings, the old ones have vanished, I thought the client "may" have deleted the extension but would this have deleted any past recordings? They have said the only thing they did was click assign in...

  5. Recordings dissapear after extansion name change

    MC

  6. Recordings dissapear after extansion name change

    Afternoon, Had a bit of a weird one this afternoon. A client wanted to reassign a extension to another employee so renamed it but then any previous recordings on that extension dissapeared. Anyone had this happen before or can shed some light on why it would have happened? Many thanks
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