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  1. Request to Enable Microphone and Audio Switching During 3CX Calls

    Good morning, It would be very useful to have the possibility, through the 3CX app and web browser, to switch audio devices (microphone and speakers) during an ongoing call. Currently, when we make a call and are using, for example, a headset, we cannot switch to the computer's microphone and...
  2. Zoho CRM - Popup on ring vs Answer

    Can someone form 3CX clarify this? We had this working fine will V18 update 4 without issues with popup on ring. We dont recall seeing this a change log. In our market this is a major setback on usage.
  3. Zoho CRM - Popup on ring vs Answer

    Hi We have been using Zoho CRM and 3CX for years now and we have the ability to open the CRM tab ON RING This has now been changed to ON ANSWER. This creates a number of issues; We use Mobile App, Desktop App, and in some locations also DECT and deskphones . With the On ring we would find...