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  1. Calling Remote location from office

    Somebody must have some idea on how I can fix this problem as I'm losing faith now.

  2. Calling Remote location from office

    I'm still unable to get this system fully working? If i call the office from my mobile, then ring my home ext it rings but when i pick up the phone nothing happens and my mobile is still ringing, it's as if the system and not acknowledged the hardphone as been picked up? Anyone got any ideas?

  3. Calling Remote location from office

    I've already tried that the lastest firmware for this phone is Firmware Version 9.60.0.110 Hardware Version 7.0.0.1

  4. Calling Remote location from office

    We don't have a VoIP provider so i'm unable to test this?

  5. Calling Remote location from office

    I've just about tried everything now, reset phone to factory defaults and reconfigured, still won't work? Phone works fine on the 3cx lan - just won't work from a remote location(when calling from office). Maybe it's just these Yealink phones that are rubbish?

  6. Calling Remote location from office

    Tried setting the outbound server, still won't work? This must be a setting on the phone just no idea what setting it is.

  7. Calling Remote location from office

    No i've not did'nt know i needed to, i thought that was only if i was using the 3cx tunnel? What would i set the outbound proxy to?

  8. Calling Remote location from office

    I've just tried the 3cx softphone and everything works fine? so it must be a setting on the Yealink T20p Hardphone. Any ideas?

  9. Calling Remote location from office

    I've opened ports on my router still won't work? I've got a combo router/modem so can't get it to get a public IP. Getting on my nerves now i've almost given up.

  10. Calling Remote location from office

    Hi all I've fixed the firewall issue but i'm still having the same issue? 3CX Firewall Checker, v1.0. Copyright (C) 3CX Ltd. All rights reserved. <19:53:49>: Phase 1, checking servers connection, please wait... <19:53:49>: Stun Checker service is reachable. Phase 1 check passed. <19:53:49>...

  11. Calling Remote location from office

    Stun is enabled on the 3cx server and the home phone i'm using stun.3cx.com on port 3478 I'm using port 5060 for the sip server and this is indeed set on the yealink home phone. I don't think anything would be using port 5060 at my home network. Like i said i only have a problem with calling...

  12. Calling Remote location from office

    Hi Below are the results of the firewall checker. 3CX Firewall Checker, v1.0. Copyright (C) 3CX Ltd. All rights reserved. <13:39:17>: Phase 1, checking servers connection, please wait... <13:39:17>: Stun Checker service is reachable. Phase 1 check passed. <13:39:17>: Phase 2a, Check Port...

  13. Calling Remote location from office

    Hi All Be gentle with me as i'm new to all this VOIP stuff.....lol I've setup the free version of 3cx at the office(works fine) On our office router(draytek 2830) i've opened ports 5060-5070 and 9000-9049 to the 3cx server, setup a yealink T20P phone at home, the phone registers fine and i can...
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