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  1. 3CX V15.5, Update 2 Loading...

    Is the shell just those commands or is it a full shell where any shell command can run? --Tracy

  2. Solved Failover on Enterprise

    Neville: Looking at the scripts, the primary script shuts down the box or shuts down the services and then turns on the failover server or are the scripts left out? Just curious --Tracy

  3. Solved Failover on Enterprise

    Neville: Are these windows machines or Linux machines? I was curious if both linux, what scripts you used to failover the PBXes. --Tracy

  4. Q-Manager 3cx

    Two ways to see all calls. Have all extensions within the same extension group. Regardless of calls you should see the call. The other way is to be either a manager or agent of the other queues and you will see the calls of the other queues --Tracy

  5. Local VM failover to cloud provider. Possible?

    I believe for cloud based installations, 3cx only supports sip trunks and not a having analog lines. --Tracy

  6. Solved Reset Call Statistics for this Queue

    No. the reports are taken from the actual calling detail record. the queue stats are stored elsewhere. --Tracy

  7. 3CX Failover - No internet Services

    I would get your own FQDN and mirror it to your internal DNS. Looking at your requirements, you would have an issue with 3cx's DNS if you don't mirror the domain internally if you lose internet for a few days (since 3cx dns is out on the internet). Much easier to do it with your own FQDN if...

  8. Site to Site VPN and provisioning

    How are you provisioning the phones? Your best bet is to use Option 66 unless you are allowing multicast over the VPN. The server and phones work great when on the same subnet as the multicast PNP works. If it isn't or not sure, set option 66 on the DHCP server on both sites to the...

  9. Can SBC run on Windows Server 2008r2 / 2012 / 2016?

    Can't see why not. Provided that nothing is stopping inbound port 5060 to the server --Tracy

  10. Call index question

    Ernesto: I get that but here is why i am asking. Since the machines do run on windows and linux, the PBXes do get restarted since the variable isn't stored anywhere except within the dialer, would the callindex be wiped out. I just wanted to know in case it isn't persistent case in point. An...

  11. Call index question

    Ernesto: Thanks for the response. The other question i had is resetting the index. If i replace the file or have it read from a database, how do i reset the index of the line it read? DO i just restart the queue service or is there another way to see the index variable or reset it? --Tracy

  12. Call index question

    I am a little confused and just want some clarification. Looking at the example for the outbound call dialer, you used a Callindex and in the documentation you stated that it is a global variable for all dialers. My question is it for the all of the dialers within that app or all of the...

  13. 15.5 Update 1 (SP1) - Available Today!

    Is there a way to default the settings within provisioning the phone using the GUI with the new settings (vlan settings, display date, etc). We normally set this via custom template. My concern is that now in SP1, someone when configuring the phone will forget to set them and not provision the...

  14. Fax Distrobution to Multiple Emails via Unique DIDs

    It is set in the inbound rules. Change the option fax email to and select the extension --Tracy

  15. 15.5 Update 1 (SP1) Released in BETA

    The one PBX I looked at was missing. I updated another one and it was there.. Something was up with the original PBX

  16. 15.5 Update 1 (SP1) Released in BETA

    Stefan: I have no problem with maintaining custom templates but when i looked at the beta, i didn't see the templates for say X5S. Will they be there so that we can continue modifying templates for the phones and do what i was doing prior until the items are added. I would rather stay with...

  17. 15.5 Update 1 (SP1) Released in BETA

    If we wanted to, can we still use templates for the phones? While this is a very nice step in setting up the phones, it will be impossible for 3cx to fully please everyone that modifies templates now. I just wanted to know if the base templates would still be updated so that custom templates...

  18. 15.5 Update 1 (SP1) Released in BETA

    The backup process would be useless as the backup runs daily. If staff terminated before the backup it wouldn't make much sense in removing the recordings. IS staff reprovision the phones (change name) and remove the voicemail so that it can be reused. Looking at the video, I was hoping that...

  19. 15.5 Update 1 (SP1) Released in BETA

    Is there a way when you wipe out the extension that you do not remove the recordings (not the voicemail greetings or messages). Depending on the compliance, like healthcare all recordings would need to be stored for 7 years (HIPAA), and the quick wipe out would be an issue. --Tracy

  20. Solved Beta of Multi Line TAPI for Terminal Services

    One question. Looking at the docs, you would have to know offhand which user is connecting to which terminal server session for this to work. Not all TS servers have static sessions and they could change, is there a way or would we have to script the modification of that file on every login so...
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