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  1. No incoming calls on app after PC sleep

    1. Cable connected - everything work as needed. 2. Cable down, wifi will connect automatically - app shows "no connection with server" for some time and then seems to be working. Incoming call is not working on app. Phones list is showing app in two entry - with old (cable) and new (wifi) IP. 3...
  2. No incoming calls on app after PC sleep

    I must use my laptop on different networks, with Wi-Fi and cable. Also there are no possibility to fix IP aadress on PC or (nice) way to assign same IP address to two different MAC addresses from DHCP (for Ethernet and Wi-Fi), it will cause an IP conflict. At last I know what causes that problem...
  3. No incoming calls on app after PC sleep

    I got same type of app functionality lost after disconnecting my cable connection and connecting with WiFi, when I was moving from docking station to another location on office. Also I noticed, that there will be period after laptop wakes up, it uses only WiFi network, until cable connection on...
  4. No incoming calls on app after PC sleep

    Windows App will be lost from Phones selection for a moment and then appears duplicated - with IP from before sleep and after sleep (PC get new IP after sleep). App itself shows no error, I can make call with it. If someone tries to call me, they get busy signal. All network traffic is working...
  5. No incoming calls on app after PC sleep

    If 3CX Windows Client (diffrerent versions, currently v 16.3.0.220) is running when PC (different devices, Windows 10 64bit, different builds) goes to sleep, then after waken client seems to be on normal state, but it will not ring nor showing any incoming call anymore. Calling out is possible...
  6. 3cx app and Wifi

    We are using PCMa, PCMu, G729. Which SIP Transport method You are using for 3CX App?
  7. 3cx app and Wifi

    Same situation here - different 3CX PBX versions, Android app versions and Android phones since year 2016 on different wifi networks and most of time calls over 3G/4G connection are ok but over wifi sound has clicking noise and distortion. Also there are no difference on wifi location (company...
  8. From : Display Name - Caller name + custom string

    Hello Is there any way to add From: Display Name Caller name with custom text for outgoing calls? Examp: "John Snow" (from:display name) + "MyCompany" (from Custom Field). At the moment there are option Custom Field, but then only one name for all outgoing calls are given, "MyCompany" at the...
  9. Automatically refresh SIP Trunk registration

    Yes, but as I said, it doesn't do anything if SIP Trunk is registered. It will trigger re-registration process when SIP Trunk is not registered.
  10. Automatically refresh SIP Trunk registration

    I have had several times following situation: SIP Trunk is registered and everything seems to be ok, but outgoing call getting answer 480 Temporarily not available SIP Trunk IP. Problem will resolve by pressing button Refresh Registration. Is there possibility to set timer for Refresh...
  11. Wrong Prompts set for Internal calls with v16

    Please be more specific, I can't find Extension based Prompts set option, unless You are meaning Voicemail settings. Please add screenshot of settings You are pointed to.
  12. Wrong Prompts set for Internal calls with v16

    I have made localized prompt set and made it active. After upgrade from v15.5 to v16 PBX uses Standard English Prompt set for Internal calls. For External callers selected Localized Prompts Set is in use, as it should to be. At the moment only solution for me was replace .wav files in English...
  13. No ringing after PC sleep

    If 3CX Windows Client (diffrerent versions, currently v 15.5.12227.5) is running when PC (different devices, Windows 10 64bit, different builds) goes to sleep, then after waken client seems to be on normal state, but it will not ring nor showing any incoming call anymore. Calling out is...
  14. Check it out! Improved Chat and UI in the new iOS and Android Apps

    How to close app with ignoring push messages? As working on office, its annoying when mobile client and PC client are ringing simultaneously all the time. To switch push messages on and off via Extentsions settings for every user, who moving around, is not thinkable.
  15. 3CX not changing status (DST issue?)

    Same here: Estonia, GMT+2 DST, Professional Perpetual 15.5.0, Windows Server 2012 R2.
  16. Multiple webcam support on WebMeeting

    Hello! Is there possibility to select webcam on 3X WebMeeting when multiple webcam are connected to PC?
  17. Bring back 302 Diversion Header / Redirect

    Seems not working. Every time I use it, I get only busy tone. Haven't figured out, how to use it. Also it is not available there where it's really needed, with Avilable status after (ex 30s) of calling call should forwarded to user mobile. No one switch phone status between Available and Away...
  18. Ring groups

    As mentioned, use Queue in this scenario. We have lots of mess with unanswered call handling until we switched from RG to Queue, mainly problem was that all agents started to calling back to missed client and a result was a upset client..