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  1. ver. 15 w/ PRI outbound callerID

    Nick: Believe me Im not an expert on Patton devices but after comparing what i had in V12.5 to V15, the template does build out those functions it just doesn't call them. I would agree with you that AT&T is a very large telco and maybe recently they turned on that blocking feature as it...

  2. ver. 15 w/ PRI outbound callerID

    My issue was that when the patton was sending out numbers by default it takes it as an unknown number. When sending out that to carriers, depending on the carrier, they may or may not accept the type unknown number. We ran into the issue with AT&T where any number called from the PBX displayed...

  3. ver. 15 w/ PRI outbound callerID

    Ticket # 135677 opened for me by reseller. Yiannish the issue comes from the fact that you built an outbound function to convert the number being pulsed out to the patton (which comes in as unknown) to a national number. In V12.5 when you send a call to a PRI you included the outbound...

  4. ver. 15 w/ PRI outbound callerID

    Have the exact issue with AT&T mobility. Called carrier and patton. Confirmed the issue is with 3cx. We were running V 12.5 and everything worked and then upgraded to V15 and it stopped working. Waiting on 3cx for a fix. --Tracy

  5. Test Run the New 3CX v15.5 Alpha Today!

    Nick: Will the wallboard when it comes out be able to display individual queue stats or will it show all of the stats of the queues selected in combined stats (like previously). Also can it be customized or will the wallboard be as it appears. I'll DM the reason for the questions on the...

  6. Implemented Intelligent phone template override system

    Nick: My two cents Date display military time vs am/pm display Ability to put in special characters for pausing speed dials (both Yealink which uses enhanced dss keys and fanvil which has a pause character, support pauses. We have had a lot of requests for executives that call conference...

  7. Test Run the New 3CX v15.5 Alpha Today!

    Nick: A couple of questions: Does the faxing support the same number of pages (70) as before with G711? Has 3CX figured out a way for us to test this using our keys but without installing this on production? Downloading a trial that doesn't include queues or wallboards doesn't help in...

  8. 3CX - Windows VS Linux

    One other thing. If you are using any 3rd party addons for 3cx (voiptools, etc.) or write your own, you would want to make sure that you have a way of running them within linux.

  9. 3CX Client for iOS - BETA IPv6 Support

    I am having issues with the beta where i get no audio when using the 4g LTE cell network. I am using Tmobile. If i am on wifi the audio works fine. --Tracy

  10. One receptionist, two geographic office locations

    The easiest way is to make two receiponist queues and put the one receiptonist in each queue. If you put the queue name on the phone, she will know what office the call is destined for. --Tracy

  11. Run the HTTP(S) services for remote users and the admin dashboard on different ports

    I am not sure how they would ever implement this. Depending on how you install the product, they wouldn't have a way to know what subnets to block off (aka installing on a cloud server in OVH, that is the one and only interface to them, so disabling that would eliminate all access to the web...

  12. V15 – Update 5 3CX Linux final, more Admin time savings

    Any instructions yet on the wake up call functionality of the IVR service? I looked at the help docs for IVR but it wasn't listed there yet. --Tracy

  13. Queue details

    You can pull the active queue stats from the stats options from the call control API. It isn't in realtime and you will be behind by a few seconds as you would need to wait for the service to write out the stats on each queue. It does work in the meantime for a wallboard as the webclient isn't...

  14. Report to see how many inbound faxes received by extension

    Is there a way to see or run a report to show me how many faxes were received when we setup a DID to email the fax to an extension? I know that when you setup the inbound rule the fax server itself answers the call and routes the call but short of me writing a script to analyze the XML files...

  15. Suggestions on 3CX Bridge Configuration for 12 locations

    Michael: You can bridge as many connections as you want. One side will be a master and the other will be slave. Depending on network conditions you may want to use the tunnel for the connections. You just have to work out your outbound rules and network config for having each site dial the...

  16. Solved 3cx client v15.2.4.119 no network

    With the release of 15.2.4.119 for ios devices today, i am having an issue where when i am on my cell provider I am getting no network when launching the app. The phone has full bars on my cell network and the previous build worked just fine. Did anything change with the networking in this...

  17. How to get the Welcome Email 3CX v15

    I was looking for the 3cxphone provisioning file not provisoning a hard phone. --Tracy

  18. How to get the Welcome Email 3CX v15

    Yannish: Is there a way to create the provisioning file manually without needing an email server? I have figured out how to get the provisioning file for the actual phone but can't figure out how to create a .3cxprov file without using an email server

  19. Change Status over API

    I would be as well --Tracy

  20. Problem routing calls when Away status set

    I would do what Yannish says and change the presence to forward the call to the cordless extension when away or away2
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