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  1. New Basic Certification Training Videos for V15!

    What is the status of the PDF version of the manual?

  2. Updating firmware on Polycom 450/650 phones

    Downloaded the new firmware from 3CX, however, we need to test specific phones. We use the DHCP Option 66 feature. Does anyone know how to segregate test phones from production?

  3. Customize voicemail

    We need to shorten the length of time to the voicemail options after a caller leaves a message. Currently, if a caller is leaving a voicemail and doesn't press the # key, it takes up to 2 minutes for the option menu to announce. Or can we add another prompt to the caller to press the # key for...
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