Search results

  1. theMightyMacBoy

    Echo test does not answer

    I have a client who I am working with who is having issues with the Echo Test not answering from any phone. When Echo Test is called you get this message: "Calls number does not exist" When looking at the logs I see this. 10/15/2024 11:46:15 AM - [CM503014]: Call(C:96610): No known route...
  2. theMightyMacBoy

    Single Inbound Call Using Two Call Paths

    08/08/2021 11:25:01 PM - [CM503021]: Call(C:1): ACK is not received from sip:[email protected] This is the only entry in the activity log. Going to open ticket with SIPTRUNK.com tomorrow. Looks like they might be sending the call twice?
  3. theMightyMacBoy

    Single Inbound Call Using Two Call Paths

    Setup 3CX Hosted PBX for a new customer (First time using 3CX's native hosting) and having strange behavior where an inbound call is taking two SIM CALL against the license. I am using SIPTRUNK.com's default template, only have one ring group + two extensions currently created. I have never...
  4. theMightyMacBoy

    Solved Yealink T4XG/S Will Not Provision STUN

    Ok -- verdict is out. It comes down to Yealink's laziness. GoDaddy's Root CA is in the Yealink Firmware, but the intermediate certificate is not. I found this post: https://www.3cx.com/community/threads/autoprovision-yealink-t46s-dont-work-with-15-5-sp6.59445/post-254652 Within this Thread...
  5. theMightyMacBoy

    Solved Yealink T4XG/S Will Not Provision STUN

    It's an SSL cert from GoDaddy, which is listed in Yealinks Trusted CAs list. http://support.yealink.com/faq/faqInfo?id=691 As for this, I only have the T42G at home to do testing, but I just confirmed that my desk phone at work is running 66.85.0.5, which is greater than 66.84.0.35 that is...
  6. theMightyMacBoy

    Solved Yealink T4XG/S Will Not Provision STUN

    As the title says, I am having issues getting our Yealink T42G and T46S phones to provision via STUN. Specs: Windows 10 3CX 16.0.622 T42G Firmware 29.83.0.130 Stock Template Firewall Sophos UTM SG Valid HTTPS cert on 3CX Web Services We have all of the required firewall ports open and DNAT...
  7. theMightyMacBoy

    In Progress Recurring scheduled conference call

    +1. We currently are paying over $2,000 per month for a third party conferencing service due to the lack of recurring conference calls. We would very quickly upgrade our license from 64 to 192 to support our weekly 100 caller conference call if this was implemented. We could save a lot of...
  8. theMightyMacBoy

    V15.5 upgrade to V16 Windows Server 2012 R2

    PLEASE READ THIS BEFORE UPGRADING WINDOWS. Can't Restore V15.5 SP6 backup with Clean V16 install or do a clean install at all! I failed to get mine upgraded last night. There is a bug or something not working with LE that doesn't allow you to restore. You could be without PBX until they fix...
  9. theMightyMacBoy

    Solved Can't Restore V15.5 SP6 backup with Clean V16 install or do a clean install at all!

    I was able to get a clean install done. After the SSL generation failed a few times, it finally gave me an option to use self assigned. (This was using a demo key I have + a 3CX FQDN) . I was unable to restore my backup from that instance because of the license + FQDN mismatch. I am currently...
  10. theMightyMacBoy

    Solved Can't Restore V15.5 SP6 backup with Clean V16 install or do a clean install at all!

    Posted on Reddit first, now posting here, because this seems to be an issue with 3CX since I cannot setup a PBX at two sites, with very different networks and server hardware across both OS options.... I am trying to upgrade to V16 and am running into some issues. We use our own FQDN and our...
  11. theMightyMacBoy

    Yealink Phones 1/3 Delay; 3CX app almost no Delay.

    We are having a weird issue with our install. I'm trying to pinpoint where the issue might be. When I did some test calls from my desk phone to my cell phone, I am getting about 1/3 second delay. This can be confirmed by doing call recording and opening up the audio file. When I do the same...
  12. theMightyMacBoy

    Solved Firewall Checker Fails on most RTP ports

    That's exactly waht it was @YiannisH_3CX! I had to go into the IPS and make an exception for this. The IPS logs were showing it was being blocked for port scan. I toggled these on and firewall test passed. I am going to toggle these back off, as the firewall / NAT is set right. The IPS...
  13. theMightyMacBoy

    Solved Firewall Checker Fails on most RTP ports

    I have setup a 3CX server to use for our company and configured our firewall ports and NATing. When I run the firewall test, the first several ports pass but then the rest fail. I am source and destination NATing all ports on one public IP for 3CX, so I don't understand why the first several...
  14. theMightyMacBoy

    In Consideration Need a report TRACKING number of Simultaneous Calls over TIME

    I discovered that VOIPTools also has a free tool to do this....
  15. theMightyMacBoy

    In Consideration Need a report TRACKING number of Simultaneous Calls over TIME

    Alan -- I used the excel document the guy above had linked to.. Worked great.
  16. theMightyMacBoy

    DID numbers in web client

    This would be great. There should be an option in the extension settings "Don't publish DID information to Web Client" in case there is a need to hide a DID from the Web Client.
  17. theMightyMacBoy

    Internal Server Error(500)

    Hi. I came here from a Google search. I removed all of my custom templates from the folder (I think we only used one or two on our 800 extensions, almost all are stock template) Once I removed them and restarted services the error went away. Had the error for stock templates and the two...
  18. theMightyMacBoy

    15.5 Update 1 (SP1) - Available Today!

    No... It's there. I just verified.
  19. theMightyMacBoy

    15.5 Update 1 (SP1) - Available Today!

    Anyone have an issue where DECT/FXS and FAX options are missing from the menu? http://imgur.com/a/vsI1D