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  1. Prompt To Confirm Call Pickup?

    I don't know this option in 3cx. Maybe somebody else does. You could use the softphone. Or you could try the 3cx application designer. Or maybe work with callback functionality and Voiptools? https://www.voiptools.com/3cx-on-call-m ... -voiptools
  2. show "forwarded calls" in 3cx call history

    To enable phones to show this information, you would need to send the diversion info the the SIP invite message, as already discussed here: post177193.html?hilit=diversion%20invite#p177193 Many phones already can display such information if the diversion info is provided. E.g:
  3. List of features

    Callback depends on functionality of the phone. Yealink is working on some issues at the moment, check the forums of Yealink and 3x for more infos. I am not sure about other vendors. http://forum.yealink.com/forum/showthread.php?tid=17252 Yealink has someone working at this right now, if you...
  4. Forwarding Calls on Yealink T46G: "Resume" not working

    Pressing "End Call" to clear a notification doesn't sound to intuitive to me. I would be afraid of ending that call. Thanks a lot for taking you time to look into that. I'll get in contact with Yealink, as soon we are running V14 on our productive system with the newest firmware. Best regards Frank
  5. Forwarding Calls on Yealink T46G: "Resume" not working

    that may very well be what they do. But showing a call on hold to users, who can do nothing with this call makes no sense. What does "Endcall" do? It doesn't do anything besides clearing the strange screen, does it? The call has already been transferred, and there is no way to Resume the Call...
  6. Forwarding Calls on Yealink T46G: "Resume" not working

    Hi Nick, thanks a lot for your testing and you post. Interesting. I just tested it with a phone running T46-28.80.0.125.rom and I got the same behaviour as before. The behaviour you described and made screenshots of looks different, but isn't strange / buggy, too? I mean the first Screenshot...
  7. Transfer buttons on phone

    I noticed a bug related the transfer process. I has nothing to do with the customisation (I tested this). It's about a "resume" button that is not working. Here it is: forwarding-calls-on-yealink-46g-resume-not-working-45194.html
  8. Forwarding Calls on Yealink T46G: "Resume" not working

    Hi, I experience the following bug: A calls B. B initiates an attended forward to C (A is put on hold), but C doesn't pick up and B presses "forward" anyway. Than a call on hold will be shown on Bs phone. Pressing "Resume" doesn't resume the call. Pressing "Conference" results in an "Transfer...
  9. Transfer buttons on phone

    I am experiencing some strange behaviour if the third party (target of transfer) doesn't answer: "Resume" does not work properly. The call stays in hold and cannot be accessed anymore. I still have to figure out the reason, I guess it has nothing to do with the changes made above. But I am not sure.
  10. Transfer buttons on phone

    Mission accomplished: in the provisioning template: phone_setting.custom_softkey_enabled =1 some changes in Talking.xml <PreTrans> <Disable> <Key Type="Empty"/> <Key Type="Directory"/> <Key Type="Switch"/> <Key Type="Transfer"/> #D change enabled Send, disabled Transfer...
  11. Transfer buttons on phone

    I now successfully changed the behaviour via the phones webinterface. https://drive.google.com/file/d/0Bx7KcyNk6744d0tpT0Fkb2puWEU/view?usp=sharing It's not showing "Transfer" anymore, but just "Call" after having use the transfer button first. So no more risk of unattended transfers...
  12. Transfer buttons on phone

    work in progress, I think "talking.xml" this is the right file: Somewhere here in Hold, Held or Pretrans mode: I bet it's Pretrans you have to change </Talk> <Hold> <Disable> <Key Type="Empty"/> <Key Type="Switch"/> <Key Type="Answer"/> <Key Type="Reject"/> </Disable>...
  13. Transfer buttons on phone

    Anyway to change this via the provisioning template? I really want to make sure, no user does a blind transfer by accident. We are not a call centre, where people use the phone a lot, so the functionality has to be fool-proof. It can be quite rude and embarrassing to perform an unintended blind...
  14. Yealink custom phone provisioning

    Hi, there are many ways, you can do it. Using pnp, or option66, or enter the provisioning URL in the phone. Or via the management console. Start using the templates, that come with 3cx and edit those (make a copy). Best to use an XML editior for doing this. Which phones do you use? Have a...
  15. CPU Utilizatino

    This load looks really strange. Most processes should be quite idle, if there are no users. This is not a normal behaviour. If you restart some processes or the server, things stay this way? Maybe a PCAP could give you some hints of what the server is so busy doing? Anybody has some ideas...
  16. CPU Utilizatino

    Which process consums so much?
  17. Automated Callback Number Prompt

    Yes, there is a "Pro" and a Standard License. Check Settings -> Activate License (this way V12), maybe V14 is different.
  18. Unknown variables in provisioning template

    Did you use an editor with XML syntax highlighting? There are different parts inside the template. As far as I know the variables don't work everywhere, but I am not 100% sure here.
  19. Incorrect Time on all phones

    Hi, did you check the time zone settings directly on the phones, via the webinterface? Maybe your provisioning is not working or there is a typo in the template. But it sounds like a general problem (with your server or your network): Try to access you NTP server from a PC (in the same VLAN...
  20. Yealink T46G w/ 3cx: Convert cfg to xml.

    There are two sections in the xml template, one for the generation of the common.cfg, one for the mac-oriented cfg. Open it in an xml editor with syntax highlighting and you will see. Insert you code in the appropriate place. One other way is to let the the phone import the cfg from an ftp...