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  1. INTERNATIONAL Caller ID

    Hi Folks, Have now put our new 3CX install into production and it's generally working very well. I have disabled APPENDCIDQUEUE and PREPENDNAMETOCID in Parameters, so that just the number is sent to our main Ring Group as caller id. In the main this works just fine for all types of telephone...

  2. CTI Dialling - No audio until call connected

    Hi Nick, Thanks for the reply; everything on the local network subnet, so very basic set up. I haven't progressed this much yet as it would seem to be less clear cut than I originally thought. The symptoms are actually intermittent, although always when dialling from 3CXPhone rather than the...

  3. CTI Dialling - No audio until call connected

    Hi Folks, We seem to have an issue in testing, whereby calls placed via 3CXPhone in CTI mode with Snom 821 handsets result in no ringing and the audio only starts when the call is connected. If I dial on the handset it rings and call connects, I dial the same number via 3CXPhone and I get...

  4. How to remove old phone from extension provisioning?

    Hi Frank, Many thanks that worked a treat, although a delete button might be better! Regards, Richard.

  5. How to remove old phone from extension provisioning?

    I need to remove my old phone from my extension provisioning settings. At the moment I'm listed as "Multiple Phones" on the Phones tab, so I can't re-provision. Have I missed something obvious? Regards, Richard.
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