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  1. Unable to make outbound calls from 3CXPhone app

    I found the solution!!!! In the 3cx softphone's preference settings was checked "Allow video calls". Unchecking this option let the softphone working perfectly also for outbound calls! I've discovered it by looking at the packets captured by wireshark. Thanks for your support anyway!

  2. Unable to make outbound calls from 3CXPhone app

    Under "network interface registration" there's the local ip address of the 3cx server. I've set higher level of logging on the activity log and here the results: 04/22/2020 4:51:21 PM - [CM503020]: Call(C:3): Normal call termination. Call originator: Extn:101. Reason: No answer 04/22/2020...

  3. Unable to make outbound calls from 3CXPhone app

    Hi, sorry for my late answer. So, the 3CX server is on local LAN, as well as the PCs on which is installed the 3CX softphone. Here the results of the firewall check: resolving 'stun-eu.3cx.com'... done resolving 'stun2.3cx.com'... done resolving 'stun3.3cx.com'... done resolving...

  4. Unable to make outbound calls from 3CXPhone app

    Sorry, I made a mistake before during my tests. On the webclient it works fine. It doesn't work only on the softphone if I dial directly the number on the softphone itself.

  5. Unable to make outbound calls from 3CXPhone app

    Well I tried also with the webclient, and the issue is the same, no way to make external calls. On the activity log there's nothing related to this call... I'm using bitdefender and windows firewall. I've also tried disabling the firewall but the issue is the same. This issue is not related to...

  6. Unable to make outbound calls from 3CXPhone app

    Hi guys, we are facing a problem with 3CX softphone on Windows. 3CX version is 16.0.3.676 while the softphone is 6.0.26523.0 Actually every user, boht inside the local lan or remotely, is unable to make external calls from the softphone. Using the physical phone (Yealink) it works perfectly...

  7. Salesforce server side integration and phonebook not synced

    Dear all, I've followed the guide on 3CX website in order to get Salesforce server side integration but I can't see the phonebook updated. How can I understand what I'm missing? Thanks a lot

  8. Yealink T48G - FW 35.81.0.61 - BLF not working for other Extensions

    Hi, we are currently testing 3CX but we are experiencing a problem having BLF keys working with Yelling T48G phones. The main problem is that all the BLF keys assigned to the other extensions are showed as "NOT REGISTERED" (grey) even if all the phones are registered. Please, anyone know how...
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