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  1. Transfers and pickups....

    It seems the extension transferring to call holds onto the call till its answered, is there any way to remove the extensions "responsibility" for the transferred call as soon as its transferred so that it can pickup other incoming calls?

  2. Transfers and pickups....

    We have 3cx v15.5 and Yealink T27P phones latest firmware. In this scenario our client had just transferred a call to someone and attempts to pickup another incoming call but ends up picking up the call they just transferred. They use *2 to pickup a call apposed to *20*. This scenario only...

  3. Using Alert-Info to Set RingTon

    Can i bump for importance? We need customized Alert-Info. :'(( At the least, send Alert-Info based on Ring Group, SIP or trunk. Cheers

  4. Displaying 'called' ID on ip ohone

    Seems i was being thrown off by the Yealink phone. Turns out the caller display actually showed the ring group being called the whole time, the issue was i had contacts loaded locally in the phone once i delete those it displayed the ring group and that's really all we were after. It still...

  5. Displaying 'called' ID on ip ohone

    Does this mean that each unique caller has to be a contact in 3CX?

  6. Displaying 'called' ID on ip ohone

    Hi guys, I have a funny scenario here: We have a client who at certain random times require their phone to forward calls to another ring group. This works fine by using *32 and *30 and setting up the DND within 3CX to forward the calls. What they need though is to identify that the calls...
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