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  1. Default VM Says to Press *

    Hello all. I have had some issues lately on multiple systems. Not sure it is because of an upgrade or something else. If a user doesn't set their voicemail then it uses the default voicemail message. The default voicemail message states to press * at the end to contact someone but when they...
  2. Direct Ring vs Ring Group Rings

    When someone calls and the call is directed to a ext/phone its a regular ring sound but when someone calls and it is directed to a ring group that rings the ext(s) it makes a double ring sound. Is there a way to change this? Not sure if its a pbx setting or yealink phone setting.
  3. Ring Central to 3CX T53W Firmware Fail

    Manually from the phone web interface. It was version 96.86.25.3 (Ring Central)
  4. Ring Central to 3CX T53W Firmware Fail

    I turned in a ticket with Yealink and they got back to me. I am going to post the steps here in case anyone else runs into this. 1. Upgrade to Ring Central version 96.86.25.7 - They attached the file because I don't think its public 2. Install 3CX firmware 96.86.0.81 (V18 because the V20 will...
  5. Ring Central to 3CX T53W Firmware Fail

    Anyone ever migrate from Ring Central phones to 3CX? I can't seem to change the firmware on the phones. I keep getting Firmware Failed! Software Limit. I can normally fumble my way through problems phones but this one has me stumped.